Improvements to the RMLSweb menu bar are set to go live the morning of Thursday, October 31st, as part of this year’s browser compatibility project. These improvements are specifically targeted to improve usability for more web browsers, tablet computers, smartphones, and other mobile devices, but other users may be delighted at the changes as well…
What’s Rolling Out?
We’ll be making design changes to the menu bar (above)—it will be larger, sport a lighter color, and be responsive to the user’s screen size.
Drop-down menus will be easier to navigate, graying out menu bar headers with no link (left) and clearly nesting sub-menus.
Clicking the RMLS™ logo on the left corner above the menu bar will return the user to the desktop page.
Users needing to change their RMLSweb user preferences will be pleased by a new shortcut. Simply click on the user’s name in the upper right corner, and a shortcut will drop down below. (User preferences are currently accessed under the Toolkit option in the menu bar.)
Finally, chatting with RMLS™ will be easier than ever! The chat button will be moved out of the right sidebar (which many RMLSweb users keep minimized) and placed at the top of the page for easier access. Chat was rolled out in February and has been immensely popular.
These improvements will be rolled out during the monthly maintenance outage, scheduled this month for October 30th from 10pm until October 31st at 2am. RMLS™ will continue rolling out browser compatibility improvements through this year, so watch the blog for more in the coming months!
Still no listing load for Chrome? :-(
We’re working on it!
Where did Listing Load go? It’s no longer visible in Firefox. I can still get there by manually entering the URL, but that seems needlessly laborious.
We can finally clear prospect searches from an iPad! Best update yet.
My new Listing Loads will not “save”, “finish later” or “publish” and the edit button for inserting pictures is not responsive.
Printouts of listings are now off the right edge of the paper. I have tried to set the margin in Explorer to fix this, but they are already at the minimum of .166 inches. Worked before the update, now….
Any suggestions?
Unfortunately we can’t help with those types of questions via blog comments. Your best resource is the RMLS™ Help Desk. You can contact them at (503) 872-8002, (877) 256-2169 toll free, or helpdesk@rmls.com. Good luck!
Miss having the quick search field – that used to be on the right side.
Quick search is still there—it sounds like your right hand sidebar may have collapsed. To re-expand it, just click the + sign on the upper right hand part of the desktop screen. Don’t hesitate to contact the RMLS™ Help Desk with these questions—they’re your fastest, best resource for technical help!
A tiny suggestion…
To make the menus more standard why not move the slide show around a little. Instead of: Back Office > Slide Show > Slide Show > (3 options)
Why not just Back Office > Slide Show > (3 options)?
Thanks for the suggestion! I’ve submitted your feedback to our development team.
Worried about the NEW lock box system! I am NOT getting feedback in real time from the lock box. This is a step backwards. When I tell the clients that I can get information on the showing in real time to know when the agent has entered the house so they know when to head home for a showing is great. Helps me give good customer service. Also being able to enter the agent into my feedback website right away enables me to get good feedback in a timely manor. My clients appreciate this feature. Now I get notified once in awhile at random times that an agent has shown my listing. My clients are NOT happy with this issue. Why did we change? Waiting to see the positive upgrade on these new boxes?
We’ve been hearing that agents aren’t inserting their SentriCard® back in the RAD after showings, which sounds like the likely culprit. The RAD is important in transmitting showing information to SentriLock, who can then notify the other agent. We’ll be reminding subscribers about this important step!
The entire Sentri lock system is a nightmare. Way too many steps that were not necessary in the Supra system. Why the change? Seems there is some things we are not being told. This system was certainly designed with the agents in mind.
…not designed with agents in mind
I am pleased to be done with Supra. I found it a pain a lot of the time yet hope that Sentrilock will serve us better than it is at this time.
Things that I enjoy about the new System:
A) Quick notification of agent home visits.
B) The general system including how you can access the house key (s), store the keys without the risk of jamming the box with multiple keys in kept in there for unique locks, lighted numbers, padded back of the lock box and the complete shackle release.
C) I also like the ability of listings agents to provide the temporary coded access, especially because flaws in the Sentrilock equipment / process are evident.
Dislikes that end up costing me precious time, peace of mind and most importantly the ability to serve on short notice with confidence:
A) Difficult card renewal! Supra may have had the 2G service and disappointing key options, but I now have the most basic and important problem of making the card active and ready for use. The Sentrilock 2G is either a ridiculously ineffective signal for my country office location and or my RAD is a lemon. I thought that I would be able to solve this problem by using my car charger for the RAD and leaving my key in the car, expecting that the mere trip into areas of better coverage would renew my key. Still, I continue to have my RAD go to sleep, not wake up when I go into town and therefore causing me to spend a lot of time refreshing my card. It often reads expired or status unknown. I worry all the time as to whether or not my card will allow me access. I had have to spend at least 15 minutes, often times with the help of our support staff, curing this problem. Sadly the training offered was cursory and cavalier so I don’t know how likely it is that the RAD is the problem. If someone reading this has overcome this problem and knows of a step that I am missing, please share it.
B) Daily renewal of the card in order to use seems excessive. If this has been changed recently, this comment should be read as a thank you and a compliment, but if it hasn’t…. I vote for our board to change the required card update from a daily update to a once a week or twice a month card renewal. The requirement to update daily, especially with this frequent card renewal failure that I mentioned above is costly and frustrating. At least one other agent posted a comment about the 2G in- capability and the struggles involved with keeping his card valid. The disheartening reply, stating that we should not expect any improvement to 3 or 4G due because 2G is “standard” in the industry and “sufficient” for tools that relay our low amount of data completely reinforces my wish to minimize the hassles of updating the cards. I’m sure that careful thought was a given to the parameters chosen. Perhaps the wisdom in daily renewal is that short term viability of the cards maintains the greatest home security and that statistics get reported more efficiently. My experience has been that this agent “learning curve” of the new equipment and/or limiting equipment on top of the daily renewal obligation is obstructing my readiness to serve clients and to ultimately complete important business.