RMLS™ introduced the Report Issue button to report discrepancies on RMLSweb listings along with other system improvements last January. One year after its release we have received over 4,000 issue reports, and the button has helped us ensure accurate data. The Report Issue emails that we’ve received are filled with the necessary information in order to correct the data in less time, which saves time for everyone.
As you are looking at listings in the Agent Full and Data Only reports and encounter any data inaccuracies, you can notify us by clicking on the Report Issue button at the bottom of each listing in the right hand corner.
When you click on this button a pop-up screen will appear. Check off the type of issue you would like to report, adding additional comments that will assist us in evaluating the issue.
After you have completed the form, click on Submit to send the information to RMLS™. We will investigate the issue(s), contact the listing agent, and have the data corrected.
Here are the numbers of reports we’ve seen by month, and by type (February-December 2013):
As you can see, many inaccuracies have been corrected in less than a year and your continued use of the Report Issue button will help keep data accurate in RMLSweb. If you have any questions regarding data accuracy, please contact me (Vallerie Bush) or Wanda Kennedy at dataaccuracy@rmls.com or (503) 236-7657.