Without accurate data it would be very difficult to perform real estate transactions with any confidence. RMLS has a number of tools to identify inaccuracies in the data but our subscribers are the most important by far. Subscribers are experts in their fields and in their neighborhoods and communities. RMLS relies on them to spot data issues that a machine would surely miss.
Here’s how the process of reporting an issue with listing data works.
Step 1: Reporting
It all begins with alerting RMLS to the issue. There are a few ways to report an issue, including emailing dataaccuracy@rmls.com or calling us at 503.395.1916, but the easiest is the ‘Report Issue’ button that is on the bottom right of each listing in RMLSweb, or by going to RMLSweb and choosing ‘Help’ from the navigation menu. Under the ‘Help’ sub-section, choose ‘Questions/Comments/Feedback’ and select ‘Data Accuracy/Rules and Regulations’ for the message subject.
When you find an issue in a listing the first step is to press the ‘Report Issue’ button. A new screen will open. On this screen you can enter a detailed account of the issue in the ‘Note Text’ section – please be as descriptive as possible.
Once finished, press the ‘Submit’ button and the issue will be routed to our Data Accuracy team for review and resolution. You will receive a popup notification confirming the submission.
In Part 2 of this series, we’ll discuss how issues are reviewed and processed.
MLS Aligned, a partnership of five forward-thinking Multiple Listing Services that includes RMLS, has announced the acquisition of Agent Inbox technology and intellectual property. MLS Aligned will build upon Agent Inbox in order to offer an integrated tool for messaging and scheduling showings to agents and brokers.
MLS Aligned believes that the Agent Inbox system “will bring tremendous benefits to consumers due to the platform’s speed and enhanced showing system capabilities.” MLS Aligned plans to integrate Agent Inbox capabilities into their respective MLS systems, including RMLSweb, to “provide for seamless agent-to-agent and agent-to-client communications.”
Kurt von Wasmuth, President and CEO of RMLS, said, “With Agent Inbox’s ability to seamlessly integrate into our existing MLS, the communication and showing features will provide an enticing enhancement to our current list of features.”
In this crazy market we are experiencing I’ve had opportunity to use the Coming Soon-No Showing (CSN) concept in Listing Load. While I understand the concept, and agree it has value in the right circumstance, I found the workflow to be tough to understand when adding the listing.
In fact, I made a mistake the first time I tried to use CSN and the listing went Active right away! It took a bit of work and conversation with RMLS support staff to clean up the mess I made and get the listing re-added correctly.
Are there any support materials I should have referenced before attempting to add a CSN that might have prevented my mistake? The Help Desk person I spoke with said it happens quite frequently. Curious in Cottage Grove
Hi CC,
I hear you regarding adding a CSN listing. The mistake some subscribers make is not realizing the “Date Marketing to Begin” should be the date you want the listing to flip from CSN to Active, NOT the date you are publishing the CSN listing.
In light of the ongoing (though diminishing) challenges with getting the Date Marketing to Begin correct when adding a CSN listing, we created a brand new, short video that covers how to add a CSN listing and get the DMB value correct.
I sure hope this helps, CC. Going forward you can always call the Help Desk at 877.256.2169 or use the Chat feature in RMLSweb to discuss the process with RMLS staff while you’re adding the CSN listing.
Dear TT, I was chatting with a long-term Realtor in my office recently about farming (you know, how to wrangle up clients to list with you in an area you specialize in – not how to grow corn! They gave me the history of how they performed their farming strategies prior to Remine, and then told me how Remine has saved them a ton of marketing dollars.
I couldn’t quite grasp what they were telling me, and honestly, I didn’t want to take up any more of their time explaining the concept to me. Can you help? What is it about Remine that is so great when it comes to farming? Questioning in Quail Valley
Hi QQ, The veteran Realtor in your office shared a really valuable perspective with you. Remine allows you to farm in a way not possible before the days of “big data” and “artificial Intelligence” became commonplace. Remine has access to a TON of consumer data, including mortgage information, that is used to analyze the potential to sell based on known historical tendencies. This is based on many variables that you can custom select when running searches in Remine. The product doesn’t simply identify homeowners more likely to sell but can offer a turn-key solution in generating marketing materials and sending them on your behalf to homeowners that meet your criteria.
Examples of filters you can use to target your marketing/farming dollars include:
Property Value
Ownership Time
Equity
Mortgage rate %
Sell Score
Mortgage age
Absentee owner
Keep in mind that we offer Remine classes every month and the classes qualify for OR continuing education credit! We also offer one-on-one sessions where you can schedule personal training time with an RMLS Trainer. To register for this type of assistance, simply go to the Training Registration module in RMLSweb, navigate to the one-on-one option and pick the day and time that works for you. Time slots are in one-hour increments, and you can book as many time slots as you want. This gives you a chance to really explore with the help of a Trainer.
I am a fairly new subscriber to RMLS, and I’m interested in figuring out how to use all the additional tools RMLS offers us subscribers. It’s a pretty big difference compared to the last MLS I was a member of – they provided the base MLS system and that was it. Any additional tools were up to us Realtors to obtain and figure out how to use.
So, I’m excited about all the ‘extras’ RMLS has available, but there are almost too many additional tools to choose from. Can you help me better understand which toolset does what and which ones to pick for specific activities?
Curious in Cottage Grove
Hi CCG,
That’s a really great question. We put a lot of emphasis on providing tools for our subscribers to pick from and leverage to perform those daily tasks that can seem overwhelming – everyone is looking for ways to become more efficient and successful, right?
We do offer a class that covers all the various 3rd party products available to you called RMLS 3rd Party Tools, which is a great starting point. Recently we began offering another class – Comparing Your CMA Options – that takes a look at four viable options for creating market analysis reports for your clients. Nothing beats spending a little time exploring the options available to you though – you can view all the various 3rd party product options in RMLSweb.
After beginning with our RMLS 3rd Party Tools class to get a good overview of all the various products, I’d recommend identifying what your top goals are. Perhaps you want to streamline your farming process, or upgrade how you communicate with clients. Determine your top priorities, then give each tool which provides what you’re looking for a good test drive. Once you’ve identified some good tool matches, you can fast track your education and comfort with the tool by making use of our training options.
For example, if CMA creation is one of your challenges/objectives, I would sign up for our Comparing Your CMA Options webinar. This new CMA class compares RMLSweb, Homesnap, RPR and Remine, and the various approaches each uses to create a CMA. The class provides good detail about how to create the CMA report by searching for appropriate comparative properties, as well as the various output reports each product offers.
We offer stand-alone classes for many of our 3rd party products that goes into more detail about additional beneficial aspects of each product. You can also set up one-on-one sessions with our staff to answer specific questions about product use and integration for your business. To view our current schedule of available webinars, go to the Training Calendar on RMLSweb. You can also use Training/Support Resources to access all our support and training links, as well as video tutorials.
I hope this helps you identify a starting point in better understanding how to explore the variety of educational options we offer for the 3rd Party tools at your disposal.
