This Week’s Lockbox Activity
For the week of November 19-25, 2012, these charts show the number of times RMLS™ subscribers opened Supra lockboxes in Oregon and Washington. Compared to last week, the numbers decreased sharply in both Oregon and Washington.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
This week, RMLS™ continues featuring subscriber feedback gleaned from our Subscriber Satisfaction Survey. (Check out our earlier posts: How Are We Doing? and How Do You Interface with RMLS™?)
If you discover something in RMLSweb that you’d like to learn more about, our trainers are ready to help. In addition to holding classes at RMLS™ offices around the region, our trainers regularly hold webinars, or we can come to you!
How did you receive training from RMLS™ in the past year?
Nearly one-third of survey respondents (31.5%) received RMLS™ training at their office. Training via phone came in closely at second (29.1%). Online tutorials came in third (26.9%). Just under a quarter of respondents (20.5%) have taken a class at an RMLS™ office.
How many times did you receive training from these methods in the last year?
The majority (49.8%) of respondents said they had accessed RMLS™ training once or twice in the past year. “None” came in second place (26.7%). And believe it or not, 33 people said they’ve used RMLS™ training 11 or more times in the past year!
Overall, were you satisfied with the training you recieved?
Our subscribers rated RMLS™ training a 3.7, just under halfway between “satisfied” and “delighted.”
What other types of training or topics would you like to see RMLS™ offer?
Naturally, answers to this question varied wildly. While RMLS™ may not offer a specific class each month, subscribers should keep an eye on the RMLSweb desktop and this blog. RMLS™ frequently posts training opportunities on the desktop, such as our upcoming Cloud CMA demonstration on December 7th. We also feature interesting classes on the RMLS™ blog once a month.
Subscriber comments:
• “Time-saving features of any kind!”
• “Statistical analysis of MLS data.”
• “Statistics for appraisers, architectural styles, proper listing of living areas, and how to better inform your buyer (and appraisers) for agents and brokers.”
• “Possibly more marketing-type classes to draw in new customers.”
• “Just basic training on things we use all the time and could use more efficiently if we had more training. Like Docusign, Listing Load, Zip Forms, etc.”
• “Continuing education training.” [Ed. note: check the RMLSweb desktop page! We post opportunities frequently.]
• “We had a few classes by the RMLS™ instructor at our office that were very helpful. They reviewed how the website works. I always picked up something new from each of those classes.”
• “I would like to see more in Eugene. I haven’t seen anything yet that makes me want to drive to Portland.”
Our series will wrap up next time with our subscribers’ overall experience with RMLS™.
Here’s a quick rundown of upcoming real estate events and education for December in Oregon and Southwest Washington. If you have an event that’s not listed here, let us know in the comments!
December 5-6: Earth Advantage Broker Certification Course
Earth Advantage Institute offers this one-time certification course, designed to provide a comprehensive overview of green building techniques, third-party certification programs, techniques for communicating features of a green home, and effectively marketing and selling green homes.
9:00am-4:00pm, 13 CE for Oregon and Washington
Location: Portland – $365.
December 7: Cloud CMA Demonstration
RMLSweb is now integrated with Cloud CMA, a program that leverages multiple data sources and internet information to create custom MLS reports for clients from your computer, iPad, or smartphone. This class will cover ways to help get more business, working with buyers, and more.
10:00am-11:00am
Location: RMLS™ Portland office – Free
December 12-13: Earth Advantage Broker Certification Course
Earth Advantage Institute offers this one-time certification course, designed to provide a comprehensive overview of green building techniques, third-party certification programs, techniques for communicating features of a green home, and effectively marketing and selling green homes.
8:00am-4:00pm, 13 CE for Oregon and Washington
Location: Salem- $365.
December 19: Green Home Trends and Appraisal Methodologies
Taught by Fiona Douglas-Hamilton and William Norman, this class will explore appraisal aspects of green building, a growing trend in new construction.
8:30am-4:30pm, 7 CE hours for Oregon
Location: EWEB Headquarters in Eugene – $70.
FREE RMLSweb Training
If you are an RMLS™ subscriber, we have many free educational opportunities at a location near you. View the current calendar for your area by clicking the link.
-Brookings
-Coos County
-Eastern Oregon
-Eugene
-Gresham
-Hood River
-Portland
-Roseburg
-Salem
-Vancouver
Don’t forget to check out our webinars for training outside these areas, and the Open House hours at the Portland office each Friday (10am-noon) when subscribers may consult with Help Desk staff for individualized attention.
You can also find ongoing education and training classes through a number of different associations in the Portland Metro area and beyond. To search for classes in December, classes check out the current event listings at the following associations:
Portland Metropolitan Association of Realtors® (PMAR)
East Metro Association of Realtors® (EMAR)
Clark County Association of Realtors® (CCAR)
For the week of November 12-18, 2012, these charts show the number of times RMLS™ subscribers opened Supra lockboxes in Oregon and Washington. Compared to last week, the numbers decreased in both Oregon and Washington.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
Starting December 6th, listing agents will be required to upload at least one photo in Listing Load before a new listing can be published on RMLSweb.
Agents working with sellers who wish to omit photographs from their listings will need to indicate that preference on Listing Load. In an in-progress listing, click “Edit” in the Photo field. The Photo Manager will open, then click on “Seller Requires Photo Omission.”
Agents who publish a listing using the “Seller Requires Photo Omission” option will be required to then provide a Photograph Omission Form or equivalent to RMLS™ within 72 hours after the listing is published. If the RMLS™ Rules Department does not receive the form, they will follow up with the listing agent via email. Listings where the seller has omitted a photo will show a “Photo Omitted by Seller” image.
If a listing is published with a photo omission but the seller changes their mind, an agent can still upload photo(s). Navigate to Photo Manager, then click “Cancel Photo Omitted by Seller and Replace Image with First Photo,” as shown below.
As part of this change, RMLS™ will also be phasing out its service of uploading photos emailed to photos@rmls.com.
Photography is crucial in selling properties, and RMLS™ recognizes the need for this data in the publishing process. RMLSweb listings appear on many other websites (including RMLS.com, REALTOR.com, and IDX sites). This change ensures both the photo(s) and data will be available for websites when new listings are published.
View the amended sections of the RMLS™ Rules and Regulations for more information. If you have any questions regarding these changes, contact Help Desk at helpdesk@rmls.com or by phone at (503) 872-8002, or toll free at (877) 256-2169.
