New RMLSweb Interface Woes: Ask Technical Terry

New RMLSweb Interface Woes: Ask Technical Terry

by | Aug 24, 2018 | RMLSweb

Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing communications@rmls.com. Don’t be shy—we won’t identify you by name.

 

Dear Ask Technical Terry:

What a shock—I logged in to RMLSweb this morning, and the website has completely changed! Where’s Listing Load? Where did everything go? I can’t find anything!

Al K. Seltzer

Dear Al:

Yikes! I’m sorry to hear that the update to the login screen, RMLSweb desktop, and navigation bar has stirred you up. We haven’t completely changed the site yet, just those three components. We understand why it made a big splash with our subscribers though.

Be assured that little to no content got dropped when RMLSweb rolled out the new desktop page. We did make the desktop page less text-heavy, added graphics, and relied on layout to do some of the heavy lifting. There are some links and other components that moved, but they’re still there.

Listing Load, for example, is accessible via a button on the very top of the RMLSweb desktop page, along with our prospecting module, CMA, map search, and advanced search. These are the most commonly used components of RMLSweb so we put them front and center.

If you’re having a tough time finding your favorite part of RMLSweb, contact the RMLS™ Help Desk. They’d be happy to guide you to the new home of the feature you find indispensable!

Technical T. Terry

 

Hello Ask Technical Terry:

Wow, RMLSweb looks so different! I think I’m starting to adjusted to some of the changes, but there’s one I haven’t quite figured out yet. How do you log out?

Ammon from White Salmon

Dear Ammon:

Thanks for writing in—lots of things changed when we debuted the new look on RMLSweb, didn’t it? It’s easy to understand why it might be difficult to find where the option to log out lives when the entire interface is new to your eyes. Now when you’re done with RMLSweb, look under the Help menu in the navigation bar—the link to log off is on the lower left.

Ask Technical Terry from the Internet

 

Greetings, ATT:

I was in the process of writing The Great American Novel—focused on real estate, of course—on my RMLSweb notepad. Where’d it go?

N. Onymus

Greetings, N.:

The Scratch Notes feature of RMLSweb, which used to be on the right sidebar, now lives under the Help menu in the navigation bar.

In your case, however, I read your novel and thought it was the finest piece of literature I had ever read, so I’m currently working on shopping it around to New York publishers to get you the best advance. You’re welcome!

A.

 

New RMLSweb Interface Woes: Ask Technical Terry

A Fresh Look is Coming to RMLSweb

by | Aug 10, 2018 | RMLSweb

RMLS™ is excited to give subscribers a first look at the fresh look coming this week to RMLSweb. Visitors will see a completely new look to the site starting August 14th: a home base that’s less text-heavy, more responsive to mobile devices, and prioritizes what users need most.

The new RMLSweb desktop page introduces a home menu where subscribers can easily access the most-used components of the site: Prospecting, Listing Load, CMA, Map Search, and Advanced Search, topped by the simple search bar which is already a key component of RMLSweb. Use the Home menu from anywhere in the site to access any of these six areas of RMLSweb.

We know that RMLS™ subscribers like easy access to other RMLSweb components, so the site navigation menus have absorbed some of the information previously featured on the desktop page. The Help menu, for example, has absorbed the user’s notepad, links, user preferences, and live chat buttons. No tools have been removed from the site.

Be aware that unveiling the new look to these site components is just the beginning—RMLS™ plans to roll out similar redesigns to other parts of the site to better meet the needs of today’s RMLS™ subscribers.

This new approach to RMLSweb is the result of input from RMLS™ subscribers, local associations, staff, and plenty of other stakeholders. RMLS™ partnered with a user experience design professional to make the new approach to RMLSweb the best it could possibly be for a wide-ranging user base.

Once the redesign is live, RMLS™ is happy to help subscribers find anything that may have moved elsewhere from the desktop page. Users have suggested a site redesign for years, and we hope that the result will be more user friendly and navigable for RMLS™ subscribers.