This Week’s Lockbox Activity
For the week of January 11-17, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity in Oregon and Washington increased again this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
Are you ready to connect with fellow REALTORS® more easily using RMLSweb? RMLS™ is about to unleash improvements to the RMLSweb roster designed to make your work easier!
In August, the RMLS™ Board of Directors voted to integrate links from RMLS™ websites to REALTOR® agent profiles on Realtor.com. On Thursday, January 28th, RMLS™ will debut the first step in this process when it releases some improvements to RMLSweb roster pages.
Agent Full Reports
While viewing an Agent Full report on RMLSweb, clicking the agent’s name will open a pop-up displaying the broker’s roster information, including a link to their Realtor.com profile. Roster information will also include the license number of both the agent and their office. RMLS™ has added these fields so subscribers may find this information easily for use in various transaction documents.
Once these improvements are live, subscribers should double-check their license number and other information displayed in the roster. If the license number displayed is incorrect, contact the RMLS™ Front Desk for assistance.
Agent or Office Search
Looking for contact information for a specific agent or office? Use the MLS Roster tab on RMLSweb to search for an agent or office. Subscribers may now search for agents by language, designation, or email address!
Coming ahead, RMLS.com—the RMLS™ website for consumers to browse listings—will see the Find a REALTOR® feature improved as well. Consumers coming to the site will be able to find REALTORS® based on the current criteria with added languages and designations. Links to Realtor.com profiles will be available for prospective clients as well.
Don’t have your Realtor.com profile set up yet? Head over to the REALTOR® profile page quick start guide and get set up today!
Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing communications@rmls.com. Don’t be shy—we won’t identify you by name.
Technical Terry,
I’ve heard my fellow REALTORS® talking about access codes for the SentriLock system that they can give to contractors or fellow REALTORS®. I have no idea what they’re saying! Can you explain what they’re talking about?
Sincerely Yours,
Lost in Lockbox Land
Thanks for reaching out to us, Lost. Of course I can explain what they’re talking about!
The SentriLock lockbox system provides a few ways to open a lockbox using codes that you can generate yourself. I’ll explain the codes and who can use each.
First are codes that can be generated by RMLS™ subscribers using the SentriSmart™ app. SentriSmart™ Mobile Access Codes (SMACs) are generated by using the SentriSmart™ app on a smartphone instead of using your SentriCard®. Never give a SMAC to anyone—this is like giving out your SentriCard® and is subject to the same rules and sanctions.
The other type of codes are generated by the owner of a lockbox.
One of these codes is the one day code. These can only be generated by the lockbox owner. The one day code will only work for a limited period of time—one hour from the time the code is initially used to open the lockbox.
A contractor code is used to allow access to someone with whom you and the homeowner have agreed can gain access to the property. This code can also be generated using SentriSmart™, by using the SentriLock website, or by calling SentriLock.
The big difference between using a one day code and a contractor code is that a contractor code can be used any day, over and over, as long as it falls within the access times programmed into the lockbox.
Now you’ve got the concept…how do you generate codes?
One Day Codes
One day codes can be created the following ways:
• using the SentriCard® Utility or the SentriLock website.
• using the SentriLock Card Authorization Renewal System (CARS) by calling (513) 618-5800.
• using SentriSmart™.
• by contacting SentriLock technical support.
Contractor Codes
First, contractor mode must be enabled on your lockbox for contractor codes to work. Lockbox owners are assigned three contractor codes for use, and these codes will work indefinitely as long as contractor mode is active on the lockbox.
When you turn on contractor mode, anyone with the lockbox’s contractor codes can use them to open the key compartment without a SentriCard®.
How to Turn on Contractor Mode
1. Insert your SentriCard® into the lockbox. Wait until the CODE light displays, then press your PIN and Enter.
2. After the READY light comes on, press FUNC + 6 + 1 and Enter. If you would like to turn contractor mode off, enter FUNC + 6 + 0 and Enter.
3. Remove your SentriCard® from the lockbox.
You can use the SentriCard® Utility or SentriLock website to find a lockbox’s contractor codes.
How to Find Your Contractor Codes using the SentriLock Website
1. Use the SentriCard® utility to log in to the SentriLock website. Insert your SentriCard® into the reader attached to your computer. The SentriCard® Utility should display the login window with your SentriLock ID appearing automatically. Type your password in and log in to access the main menu.
2. Click My Lockboxes. On the Lockboxes window, click the serial number of the lockbox.
3. On the Edit Lockbox window, click Default Lockbox Settings or Custom Lockbox Settings.
4. The Contractor Code fields on the Default Lockbox Settings or Custom Lockbox Settings windows will display the contractor codes for the lockbox you selected from the Lockboxes window.
One more (important) thing—your brokerage may have policies about the use of one day and contractor codes. Before you start using either, be aware of your company’s policies!
Have we helped you find your way, Lost in Lockbox Land? If you have trouble with SentriLock lockbox codes or have other questions, SentriLock technical support is the best resource for SentriLock issues. The RMLS™ Help Desk is happy to answer lockbox questions as well.
This Week’s Lockbox Activity
For the week of January 3-10, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity in Oregon and Washington increased this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
How much work does RMLS™ do for the thousands of subscribers across Oregon and Southwest Washington? We’ve compiled the following numbers for the third year in a row to show just how much RMLS™ has supported real estate activity over the course of a single year.
RMLSweb
Number of times subscribers logged in to RMLSweb: 1,787,385
Photos uploaded to listings: 1,161,918
Property searches run: 549,388
Number of new prospect profiles created: 75,750
All residential properties listed for sale: 74,585
All residential properties sold: 57,860
Median sold price of homes listed: $270,000
Total dollar volume of homes sold: $17,999,392,000
Unique tax searches: 111,038
Reports viewed: 10,523,082
Broker tour searches run: 13,049
Open house searches run: 9,867
Statistical searches run: 29,062
RMLS™ Subscribers
RMLS™ subscribers as of December 2015: 12,213
New RMLS™ subscribers (compared to December 2014): 934
Increase in subscribers, above: +8.2%
Subscribers who attended training: 3,412
Number of calls to the RMLS™ Help Desk: 21,115
Number of Help Desk chats: 3,707
Number of incidents reported using the “Report Issue” button: 6,678
CE hours distributed by RMLS™ at no cost to subscribers: 2,310
Total attendance at RMLS™ training events: 4,567
RMLS.com
Total customer visits to RMLS.com: 3,623,006
Unique visits: 1,203,729
Total listing views: 2,377,287
Social Media
RMLS™ followers on Facebook (December 31st): 3,255
RMLS™ followers on Twitter (December 31st): 2,646
RMLS™ regularly compiles plenty of other numbers as well! In addition to publishing Market Action each month, we have statistical summaries available on RMLSweb with information dating back several years. Since 2012 we’ve also been compiling statistics about residential distressed properties in RMLSweb.
We love numbers here at RMLS™, and hope you find this data as fun and interesting as we do.