by RMLS Communication Department | Mar 3, 2014 | Lockbox, Statistics


This Week’s Lockbox Activity
For the week of February 17-23, 2014, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Showings rose in both Washington and Oregon this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
Please note: due to the RMLS™ transition to SentriLock, historical data is only currently available through the RMLS™ Flickr page, under the tag “Supra lockbox activity.” SentriLock data will continue accumulating until each chart represents a year of data.
by RMLS Communication Department | Feb 28, 2014 | RMLS News

This post is part of MLS Insight, a series about governance issues at RMLS™.
The four standing committees that exist to ensure that RMLS™ has practitioner input into decisions, planning, and regulation are the Technology, Forms, Rules, and Hearings Committees. The RMLS™ Board of Directors can also create a task force to focus on a particular topic. Recent examples include the Lockbox System Task Force and the Office Exclusive Task Force, both disbanded as their job was completed. There is currently no active task force.
The Chairman of the RMLS™ Board selects the committee chairs, and the board confirms their appointment at the first meeting of the year. Our bylaws wisely require that all committee chairmen be on the RMLS™ Board of Directors, which results in direct input back and forth between the Board of Directors and the committees. The committee chair selects the committee members, who serve for one year.
The Technology Committee reviews software and services of potential use to RMLS™ subscribers and may recommend systemwide products to the board for approval. The most recent instances of products recommended by the Technology Committee are RatePlug and New Home Source. The Technology Committee also acts as a resource for evaluating improvements to the RMLSweb system. A new role of the committee this year is the Technology Forum, which are invitational presentations about technology offerings for the brokerage community. The 2014 Chairman of the Technology Committee is Dale Chumbley.
The Forms Committee reviews all suggestions about changes to RMLS™ Listing Input Sheets, working to make the listing data we collect both rich and relevant. The Forms Committee was on hiatus last year in order to allow our development department unbroken time to work on the browser and tablet compatibility project. A forms change requires changes to many parts of the system, including all reports, all searches, and Listing Load, so it is always a formidable task. The 2014 Chairman of the Forms Committee is Maureen Bonfiglio.
The Rules Committee has two main functions. It reviews all formal complaints which allege violations of the RMLS™ Rules and Regulations, and has the power to impose sanctions. There were six formal complaints filed in 2013, and the committee imposed fines totaling $650 in three of those cases. The Rules Committee also discusses potential changes to the Rules and Regulations and makes recommendations to the Board of Directors. The 2014 Chairman of the Rules and Regulations Committee is Rick Jenkins.
The Hearings Committee exists in case the recipient of a sanction by the Rules Committee requests a hearing. Hearings are conducted in substantial accordance with the procedures applicable to REALTOR® Professional Standards hearings. No hearings were requested in 2013. The 2014 Chairman of the Hearings Commitee is Mark Meek.
Next month we will cover the prioritization process for in-house development of the RMLSweb system decisions. If you have questions you would like to have answered about RMLS™ governance or operation, I encourage you to post a comment to this blog.
by RMLS Communication Department | Feb 28, 2014 | RMLS News

This post is part of MLS Insight, a series about governance issues at RMLS™.
The four standing committees that exist to ensure that RMLS™ has practitioner input into decisions, planning, and regulation are the Technology, Forms, Rules, and Hearings Committees. The RMLS™ Board of Directors can also create a task force to focus on a particular topic. Recent examples include the Lockbox System Task Force and the Office Exclusive Task Force, both disbanded as their job was completed. There is currently no active task force.
The Chairman of the RMLS™ Board selects the committee chairs, and the board confirms their appointment at the first meeting of the year. Our bylaws wisely require that all committee chairmen be on the RMLS™ Board of Directors, which results in direct input back and forth between the Board of Directors and the committees. The committee chair selects the committee members, who serve for one year.
The Technology Committee reviews software and services of potential use to RMLS™ subscribers and may recommend systemwide products to the board for approval. The most recent instances of products recommended by the Technology Committee are RatePlug and New Home Source. The Technology Committee also acts as a resource for evaluating improvements to the RMLSweb system. A new role of the committee this year is the Technology Forum, which are invitational presentations about technology offerings for the brokerage community. The 2014 Chairman of the Technology Committee is Dale Chumbley.
The Forms Committee reviews all suggestions about changes to RMLS™ Listing Input Sheets, working to make the listing data we collect both rich and relevant. The Forms Committee was on hiatus last year in order to allow our development department unbroken time to work on the browser and tablet compatibility project. A forms change requires changes to many parts of the system, including all reports, all searches, and Listing Load, so it is always a formidable task. The 2014 Chairman of the Forms Committee is Maureen Bonfiglio.
The Rules Committee has two main functions. It reviews all formal complaints which allege violations of the RMLS™ Rules and Regulations, and has the power to impose sanctions. There were six formal complaints filed in 2013, and the committee imposed fines totaling $650 in three of those cases. The Rules Committee also discusses potential changes to the Rules and Regulations and makes recommendations to the Board of Directors. The 2014 Chairman of the Rules and Regulations Committee is Rick Jenkins.
The Hearings Committee exists in case the recipient of a sanction by the Rules Committee requests a hearing. Hearings are conducted in substantial accordance with the procedures applicable to REALTOR® Professional Standards hearings. No hearings were requested in 2013. The 2014 Chairman of the Hearings Commitee is Mark Meek.
Next month we will cover the prioritization process for in-house development of the RMLSweb system decisions. If you have questions you would like to have answered about RMLS™ governance or operation, I encourage you to post a comment to this blog.
by RMLS Communication Department | Feb 24, 2014 | Lockbox, Statistics


This Week’s Lockbox Activity
For the week of February 10-16, 2014, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity largely rebounded in Oregon and Washington this week from the previous week’s winter storm.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
Please note: due to the RMLS™ transition to SentriLock, historical data is only currently available through the RMLS™ Flickr page, under the tag “Supra lockbox activity.” SentriLock data will continue accumulating until each chart represents a year of data.
by RMLS Communication Department | Feb 19, 2014 | SentriLock, Tips & Tricks

Did you know that SentriLock offers an app for your smartphone that allows you to access a lockbox without the use of your SentriCard® or RAD? What if we told you that your RAD doesn’t even need to be charged, nor does your SentriCard® need to be updated in order to use it?
This app is called SentriSmart™, and it is available in the Apple app store and on Google Play. You will need iOS 6 or higher on an Apple device or Android 2.2 or higher for use. As part of the RMLS™ contract with SentriLock, SentriSmart™ is available for free for RMLS™ subscribers who have key service.
SentriSmart™ is a mobile application, allowing access to a lockbox key compartment with the use of a mobile access code instead of a SentriCard®. It also provides immediate showing notifications as soon as the showing agent generates a code. SentriSmart™ will still work if your card is expired, and if your RAD doesn’t have a charge. As long as your cell phone has a signal, the SentriSmart™ app can generate a mobile access code so that you can access the key compartment of a SentriLock lockbox.
When using SentriSmart™, please be aware that a showing notification is sent to the listing agent as soon as you generate a code. If you generate a code just to see how it works, please use one of your own lockboxes to avoid falsely generating a showing notice.
RMLS™ subscribers have been raving about SentriSmart™—check out our handy guide to SentriSmart™ and get started today!
