by RMLS Communication Department | Aug 28, 2009 | RMLS News
Supra is releasing a firmware update for RMLS™ ActiveKEY users on Tuesday night, September 1. If your ActiveKEY’s radio is turned on, the upgrade will happen automatically. To verify that your ActiveKEY’s radio is turned on:
- Press your ActiveKEY’s On/Off button. The display should show “Ready for Use”.
- If the display indicates that the radio is off, you can press “1” to turn the radio ON.
According to Supra, here’s what you can expect from the update:
The new firmware will improve your ActiveKEY’s performance in several ways.
The Showing Notification ON/OFF feature enables you to extend your ActiveKEY’s battery life (operating time between battery charges) by turning off Showing Notifications on your ActiveKEY. A Showing Notification is a text message that is displayed on the ActiveKEY when an agent opens an iBox. You may opt to turn off Showing Notifications on your ActiveKEY if you:
- prefer to receive their showing notifications via email,
- do not have active listings,
- or do not use the showing notifications that are sent to your ActiveKEY.
With the new Battery Conservation feature, the ActiveKEY will no longer search for Showing Notifications during the off-peak hours of 9 p.m. to 9 a.m., Daylight Time. Our analysis shows that less than 2% of showings take place during this time. If you live in an area with poor cellular coverage, you may find that this feature increases your ActiveKEY’s battery life.
Finally, with the new Quick Charge feature it will take less time for your ActiveKEY’s battery to charge.
For a complete list of new firmware features, read: ActiveKEY Firmware Update 1.14
P.S. – Supra has also added a new “Safe Mode” feature if your key gets too hot. However, they still advise that you do not leave your key in spaces with extreme temperatures.
by RMLS Communication Department | Aug 12, 2009 | RMLS News
Update (October 2, 2009): We are still experiencing intermittent shortages of ActiveKEY supplies at several offices, please check RMLSweb for the latest information.
Unfortunately, due to a parts shortage at Supra, we currently have no supply of ActiveKEYs at our Portland office. We are working to obtain inventory as soon as possible. In the meantime, if you’re in the Portland area please call the RMLS™ Front Desk at 503-236-7657 if you need a new key at this time, and we’ll do our best to find a solution for you.
If you’re in a real bind, like you’ve lost your ActiveKEY or it is broken and we can’t find a solution for you right away, remember that according to the RMLS™ Rules and Regulations:
(The) Participant Broker in each office shall be allowed to loan his or her personal lockbox key to RMLS™ subscriber keyholders within such office. While on loan, the full responsibility for use of the key, including compliance with all Rules, remains with the Participant Broker. The purpose of this exception is to accommodate occasional needs created when a subscriber keyholder’s own key is temporarily unusable.
In case you don’t know, the “participant broker” at your office is the person who is responsible for all of your office’s dealings with us.
So, to put this all in more general terms: the participant broker at your office can lend his or her key to you in emergency situations, keeping in mind that if anything happens, the responsibility lies with the participant broker.
by RMLS Communication Department | Aug 12, 2009 | RMLS News
Update (October 2, 2009): We are still experiencing intermittent shortages of ActiveKEY supplies at several offices, please check RMLSweb for the latest information.
Unfortunately, due to a parts shortage at Supra, we currently have no supply of ActiveKEYs at our Portland office. We are working to obtain inventory as soon as possible. In the meantime, if you’re in the Portland area please call the RMLS™ Front Desk at 503-236-7657 if you need a new key at this time, and we’ll do our best to find a solution for you.
If you’re in a real bind, like you’ve lost your ActiveKEY or it is broken and we can’t find a solution for you right away, remember that according to the RMLS™ Rules and Regulations:
(The) Participant Broker in each office shall be allowed to loan his or her personal lockbox key to RMLS™ subscriber keyholders within such office. While on loan, the full responsibility for use of the key, including compliance with all Rules, remains with the Participant Broker. The purpose of this exception is to accommodate occasional needs created when a subscriber keyholder’s own key is temporarily unusable.
In case you don’t know, the “participant broker” at your office is the person who is responsible for all of your office’s dealings with us.
So, to put this all in more general terms: the participant broker at your office can lend his or her key to you in emergency situations, keeping in mind that if anything happens, the responsibility lies with the participant broker.
by RMLS Communication Department | Aug 12, 2009 | RMLS News
Update (October 2, 2009): We are still experiencing intermittent shortages of ActiveKEY supplies at several offices, please check RMLSweb for the latest information.
Unfortunately, due to a parts shortage at Supra, we currently have no supply of ActiveKEYs at our Portland office. We are working to obtain inventory as soon as possible. In the meantime, if you’re in the Portland area please call the RMLS™ Front Desk at 503-236-7657 if you need a new key at this time, and we’ll do our best to find a solution for you.
If you’re in a real bind, like you’ve lost your ActiveKEY or it is broken and we can’t find a solution for you right away, remember that according to the RMLS™ Rules and Regulations:
(The) Participant Broker in each office shall be allowed to loan his or her personal lockbox key to RMLS™ subscriber keyholders within such office. While on loan, the full responsibility for use of the key, including compliance with all Rules, remains with the Participant Broker. The purpose of this exception is to accommodate occasional needs created when a subscriber keyholder’s own key is temporarily unusable.
In case you don’t know, the “participant broker” at your office is the person who is responsible for all of your office’s dealings with us.
So, to put this all in more general terms: the participant broker at your office can lend his or her key to you in emergency situations, keeping in mind that if anything happens, the responsibility lies with the participant broker.
by RMLS Communication Department | Aug 4, 2009 | RMLS News, RMLSweb
We’ve added a new Keyword Search to our Forms & Documents menu on RMLSweb. Our Forms & Documents menu has always been filled with lots of useful information, along with the documents that you need in your day-to-day business.
Now, instead of navigating through a list of folders, you can type in a keyword and search! Here’s a short demonstration:

In addition to the Keyword Search, you can also browse by Tags or by the old “folder”-style organization. Oh, and you can also search the archives of Newsletter articles as well (we’ll have more on that later!).
by RMLS Communication Department | Jul 30, 2009 | RMLS News, RMLSweb
As we previewed in an earlier post, to help you handle short sales more efficiently and to help the other types of properties that require 3rd Party approval to get fair exposure, we’ve added Short Sale Yes/No and Short Sale Offer (Seller Accepted; Submitted for Approval) Yes/No to Listing Load.

Watch this short tutorial to learn more about how to use these two new fields.
For more information on short sales see the National Association of Realtors Short Sale Field Guide.