RMLS™ Taps Into TimeTap

RMLS™ Taps Into TimeTap

Need to register for a training class at your local RMLS™ office?

RMLS™ recently replaced its training and event registration administration, integrating TimeTap on RMLSweb! This scheduling software is more intuitive to users, saving RMLS™ subscribers time when they wish to reserve a spot in a RMLS™ training class or at an external RMLS™ event.

Check TimeTap out on RMLSweb under the Toolkit menu. Select “Training Registration,” and TimeTap will guide you through the steps needed to find and register for a class.

Once a location is selected, all the training opportunities for that location will appear in a list, along with a brief description of each. Select the class, then a list of available dates will appear, with availability for each. The final step is to submit your personal information and submit via the “Save” button on the top right.

Special events that RMLS™ hosts, such as Broker Education Series (BES) events, will have a separate registration link.

TimeTap has been live on RMLSweb for about a month, and in that time subscribers have reported very few issues with the new system. We hope that this convenient registration process will make things easier and save time for all RMLS™ subscribers who wish to attend training.

RMLS™ Taps Into TimeTap

Remine Gets a Refreshed Look and More Features

Remine on Laptop in Cafe

Remine, available through RMLSweb since March, is getting a new look and some new features! This tool, which gives REALTORS® modern tools and a wealth of data for prospecting, made a series of changes to the site on September 30th.

Aside from a refreshed look, REALTORS® who explore the site will find two notable terminology changes: what used to be “Track” is now “Cart,” and what was called “Discover” is now “Search.”

Remine rolled out a public-facing website which REALTORS® can use for lead generation and to work with active clients to share property listings. Before members of the public may view properties on this site, they must choose an agent to work with as part of the registration process. In some cases these are new leads, and REALTORS® may log in to the site to connect with these future clients. (This client-facing site features a coral version of the Remine branding whereas the REALTOR® side features the color blue…you’ll be able to tell at a glance if you’re looking at the proper site!)

The company also launched their Remine mobile app (available through Google Play or Apple’s App Store), which REALTORS® may use to easily message clients or upload contacts from their device, along with using all the other functions of the full website.

RMLS™ users will have access to the starter version of the Remine site. REALTORS® who upgrade to the Pro version will have access to additional tools such as advanced search options, document management, a higher limit on carted/tracked properties, client credit reports, and more.

Remine Logo
RMLS™ Taps Into TimeTap

RMLS™ Welcomes Immoviewer

immoviewer Logo

RMLS™ is excited to announce a new benefit for RMLS™ subscribers that will be available beginning October 8th! RMLS™ will soon offer immoviewer to all RMLS™ subscribers, which will automatically create unbranded listing videos and unbranded video landing pages directly from listing photos on RMLSweb.

This basic immoviewer service will be provided to all RMLS™ subscribers at no charge and each video will be created automatically, requiring no action on the part of the REALTOR®. A video will be created once the listing has three or more images and the listing has been published.

The free video and landing page, which are compliant with the RMLS™ Rules and Regulations, will include the first 15 photos uploaded to RMLSweb in the order uploaded. REALTORS® may then download the resulting video and use anywhere for marketing.

Immoviewer will create a 3D 360° account for each RMLS™ subscriber as well. These tours, which feature other multimedia elements, can be uploaded by a photographer or produced by a REALTOR® using a standard 360° camera. One free 3D 360° tour will be included with each account and RMLS™ subscribers may purchase additional tours separately for $25 each or via an annual subscription for $69.

Once immoviewer is live on RMLSweb, the company will send a welcome email and begin creating videos for the previous two weeks of published listings. Subscribers who wish to opt out of using immoviewer may click the proper link in that welcome email or send a request via email. The company plans to offer webinars in the future.

RMLS™ is excited to provide this opportunity for subscribers, and hope the service will add convenience to your real estate business. Look out for your welcome email and first video tour links beginning next week!

Learn more about immoviewer on their RMLS™ landing page.

RMLS™ Taps Into TimeTap

Listing Load Filter: Ask Technical Terry

Ask Technical Terry Silhouette

Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing communications@rmls.com. Don’t be shy—we won’t identify you by name.

Dear TT:

I am so frustrated! Ever since Listing Load got updated, whenever I start a new listing and save it as in progress I’ll come back later to finish it, and it’s GONE! Sometimes this happens several times per listing! I’ll then call the RMLS™ Help Desk and they help me see all the in-progress listings I’ve started. What the heck is going on?

Tired in Tigard

Dear TT:

How frustrating! As you’ve experienced when contacting the RMLS™ Help Desk, your listings are still there but the new “filter” option is set with criteria that keeps the listings from appearing on your screen. Let me show you how to access the filter and change the settings.

The filter button is located here on Listing Load.

Notice there are three unique tabs available in Listing Load: Listings, In-Progress, and My Inventory. The filter button gives you unique options for each tab as shown here.

LISTINGS FILTER:

Notice the variety of filtering options you have available! Also note the ability to clear all filter values, and apply the filter values you’ve chosen. Don’t forget “Save Criteria” if you want the filter to retain your choices for that particular tab!

IN-PROGRESS FILTER:

Once again, so many options! Again you’ve got the ability to clear all filter values, apply the filter values you’ve chosen, and and save the criteria to retain your choices for that particular tab.

MY INVENTORY FILTER:

Again you’ve got a cornucopia of options, the ability to clear all filter values, apply the filter values you’ve chosen, and save the criteria for that particular tab.

Since we’re on the topic, I’ve also heard that the RMLS™ Help Desk staff has gotten plenty of calls from subscribers wondering why they can’t edit their listing in the My Inventory tab. The My Inventory tab is simply that: it shows your inventory based on the filter settings you’ve applied. All editing capabilities are performed under either of the other two tabs.

I hope this helps, TT. Just remember, if you’ve saved a listing in progress and it seems to have disappeared when you come back to RMLSweb, check the filter! I’d bet you’ll find a filter option has been chosen that keeps the listing from appearing.

Technical Terry

Dear Technical Terry:

Why do you sign some of your responses “Ask Technical Terry?” Typically, one signs a letter or email using his or her name.

Ward Smith

Dear Ward Smith:

Great question! Indeed—sometimes I use my full name, which includes my first name Ask (from Norse mythology), sometimes I use initials, and in one of the blog posts I reviewed I forgot to sign off at all! I’m so embarrassed. Be assured that these oversights were made in the pursuit of quality content for RMLS™ subscribers.

A. Technical Terry

RMLS™ Taps Into TimeTap

Soliciting Withdrawn Listings: Ask Technical Terry

Ask Technical Terry Silhouette

Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing communications@rmls.com. Don’t be shy—we won’t identify you by name.

Dear Technical Terry:

I’ve been keeping an eye on conversations about the solicitation of expired listings. It seems like technology has made that process much easier than in the old days, but in some cases at the expense of irritating home sellers. My opinion is that we should be allowed to solicit expired listings, as it has historically been a good source of business.

I’d like to ask you about the solicitation of withdrawn listings. Unfortunately I have a client that has had to take their home off the market due to some unforeseen circumstances, and we will go back to being active as soon as she is able. I placed the listing in withdrawn status as I still have an active contract on the home. The very next day, my client’s phone began ringing off the hook with offers to list the home, even though the home is not expired or cancelled, simply changed to withdrawn on RMLSweb. Is this allowed by the RMLS™ Rules and Regulations?

Irritated in Irrigon

Dear II:

It most certainly is not allowed in the RMLS™ Rules and Regulations! In fact, as a result of the work done by our expired listing task force, the RMLS™ Board of Directors recently approved a new sanction to the RMLS™ Rules and Regulations regarding the solicitation of listings under contract. Here’s what it says:

Recommendation to add a new sanction to Section 5.1 Sanctions of the RMLS™ Rules and Regulations:

Solicitation of Listing: For solicitation of a listing under contract (ie: Active (ACT), Bumpable Buyer (BMP), Short Sale Pending (SSP), Pending (PEN), Pending Lease Option (POP), Withdrawn (WTH), or Coming Soon-No Showing (CSN)), a fine of up to Two Thousand Five Hundred Dollars ($2,500) in an amount to be determined by the RMLS™ Rules and Regulations Committee.

As you can see, the RMLS™ board takes this activity seriously, as demonstrated by the introduction of a new sanction (effective October 1, 2019) that may now be applied for the solicitation of any listing that still has an active contract.

If you have questions about this or wish to report applicable activity, I encourage you and other RMLS™ subscribers to contact the RMLS™ Rules staff at (503) 236-7657 or (877) 256-2170.

Yours,
Ask Technical Terry

Dear ATT:

Over the weekend I was bombarded with emails from Homesnap! I received so many emails that I was afraid of missing some emails from clients that might be in the mix. Why is this happening, and more important, how can I make it stop?

Sincerely,
Feeling Spammed

Dear FS:

You’re not alone! RMLS™ has heard from other subscribers that they’ve been bothered by the amount of Homesnap emails they’ve received as well.

Homesnap is a product the RMLS™ Board of Directors is making available to RMLS™ subscribers by participating in the Broker Public Portal (BPP) program. BPP’s efforts are to create a broker-centric consumer portal to compete with other large portals such as Realtor.com and Zillow. BPP is currently providing Homesnap Pro as a tool for all participating MLS subscribers to use.

When we started hearing from RMLS™ subscribers about this issue we did alert Homesnap about the feedback we were receiving.

In the meantime though, if you’re Feeling Spammed, we invite you to click the “unsubscribe” button at the bottom of one of the unwanted emails. This will take you to a web page where you can adjust how frequently you hear from Homesnap, and about what.

Ask Technical Terry

RMLS™ Taps Into TimeTap

Find℠ Becoming Realtor.com Professional Search in August!

Realtor.com Professional Search Logo

Find℠ will become Realtor.com Professional Search on RMLSweb in mid-August! RMLS™ subscribers may already have noticed clicking a Find button in RMLSweb takes them to the new site, which has a completely refreshed look and feel.

Using Realtor.com Professional Search, RMLS™ subscribers can perform a property search nationwide with unfettered access to active listing data including community and demographic information, school reports, activity trends, and more.

As part of this transition, Realtor.com trainer Michael McCall will offer in-person trainings to RMLS™ subscribers August 13-15 in Portland, Vancouver, and Lane County, with multiple sessions available at each location.

Register for Realtor.com Professional Search Training with Michael McCall.

In each one-hour training session, attendees will learn how to access and navigate Realtor.com Professional Search, how to conduct and utilize advanced searches, how to quickly target properties for clients, and how to pull extensive community and demographic information. Trainers will walk through map overlay options, commute time calculators, and other tools that will help RMLS™ subscribers improve their productivity and service to clients.

Hit the ground running with Realtor.com Professional Search by learning from the experts—register for one of these training opportunities today!