by Gail Hare | Jul 3, 2013 | Fun Facts, RMLSweb, Statistics
RMLS™ subscribers got an easier way to communicate with us about data inaccuracies when the Report Issue button (above) was added to the bottom of all Agent Full reports during our RMLSweb system improvements in January.
Since it was released on January 30th, more than 2,000 issues have been reported (averaging about 400 per month)!
If you haven’t yet explored this feature, when the Report Issue button is clicked a form pops up with the listing number and other identifying information already filled in (right). There is a menu of 12 options that can be selected.
Look below to see how the options ranked in the number of reports we have received.
Other is partly a catch-all of general inquiries, but one category that comes up frequently is corrections to the Comparable Information section for sold listings. We have even received compliments for the listing agent in this category. We were thrilled to read this issue report:
Please let the listing agent know what a great job she did on this listing. All the information is there that I need to help my client.
Vallerie Bush and Wanda Kennedy make up the RMLS™ team that ensures all reported data inaccuracies get resolved, and they are enthusiastic about this boost for RMLS™ data accuracy. (In addition to responding to issues reported through the Report Issue button, they field many phone calls and emails.) Wanda says:
I have only heard good things regarding the rules button. The subscribers say it saves them so much time. When they see something wrong with a listing they can send it in right then and there. I think it was a great idea!
Vallerie adds,
It is faster and more convenient to send a rules violation to RMLS™. I like it because it usually has most of the information needed when processing.
Keep the reports coming! Accurate data helps all of our subscribers and the buyers and sellers they serve.
by Heather Andrews | May 24, 2013 | RMLSweb
As noted in last week’s preview of the forms changes coming this year to RMLSweb, the RMLS™ Forms Committee meets each year to review subscriber suggestions and recommend changes to RMLSweb listing input forms. After changes are approved by the RMLS™ Board of Directors, our staff works diligently to execute the changes as soon as possible.
We’re just about ready to unveil the results of this annual project! Here are a few of the biggest differences you’ll notice after the changes go live:
- Public Remarks Increased: the Public Remarks field will increase in size from 380 to 440 characters.
- Farm Y/N?: a new Farm Y/N field will be available for residential listings. Removing FARM from the property type field will allow the Property Type of Detached or Residential-Manufactured to be selected. Choosing Y will provide the Farms Supplement form, which can be used by the listing agent to fully describe the property.
- Offer/Negotiation: the Offer/Negotiation field will now be required. This field indicates instructions for presenting offers and negotiations, such as Call Listing Agent, Listing Agent Only, Seller Directly, or See Documents.
- Map Coordinates: the Map Page, Map Column, and Map Row fields (which make up Map Coordinates) will remain required for listings in the following counties: Clackamas, Columbia, Curry, Lane, Multnomah, Washington, and Yamhill. In all other areas, it will be optional.
- Export Reports: Export Reports will have additional fields added to the end of reports.
We’ve prepared more documentation for those who wish to read more detail. View a brief summary document of the annual forms change, and a color-coded PDF showing changes to the Data Input Forms and Listing Contracts.
We’ll be updating two other small projects as well. First, we’ll be tweaking the Hotsheet Search to include an option to search for a specific price change amount. Agents will soon be be able to run a Hotsheet Search (left) to find listings that have increased or decreased in price.
Finally, we’ll also be restoring four hour session times! Our Unauthorized Access project reduced session times in February, meaning accounts were logged out after 90 minutes of inactivity. Subscriber feedback prompted RMLS™ to reconsider, and we’re restoring the previous four hour sessions.
Changing so many pieces of RMLSweb requires a longer outage than our regular monthly maintenance. We expect these changes to require a lengthy outage—possibly as long as 12 hours. As with our regular maintenance outages, a Maintenance Mode version of RMLSweb will be available, available to subscribers only for search purposes.
RMLS™ puts much thought and care into developing the best system for regional REALTORS®. We hope our subscribers appreciate this work and will continue to share comments and questions!
by Heather Andrews | May 10, 2013 | RMLS News
The RMLS™ Board of Directors recently approved a set of changes to the waiver system, recommended by a Waiver Task Force.
What is a Waiver?
When a principal broker joins RMLS™, all office licensees are also expected to become dues-paying subscribers.
A variety of circumstances may necessitate a request to waive these dues. A licensee may act solely as a personal assistant. Other licensees may oversee property management inside a realty office. A broker may fall ill and need to take time off due to their illness, or stop practicing for another reason. These situations are all common waiver requests.
What is Changing?
RMLS™ is required to give written notice to subscribers about rules changes. Beginning Monday, May 13, 2013, the following changes will take place:
- Individuals on waiver may not have their name or contact information included on any promotional material for any active listing on RMLSweb.
- The minimum time period for a waiver request will be six months, with the exception of an illness waiver, which will be three months.
- A $250 fee for violation of the terms and conditions of the waiver will be applied to participants (principal brokers) as well as the licensee on waiver.
- If a licensed personal assistant is found to be in violation, they will be charged back dues for full access, not to exceed one year.
- The “other” category will be removed, and a “Property Management” category will take its place.
Need to know more? Read the redlined waiver document. Click the links to apply for an RMLS™ waiver as a new subscriber, or apply for an RMLS™ waiver as an existing subscriber.
by RMLS Communication Department | May 10, 2013 | RMLS News
The RMLS™ Board of Directors recently approved a set of changes to the waiver system, recommended by a Waiver Task Force.
What is a Waiver?
When a principal broker joins RMLS™, all office licensees are also expected to become dues-paying subscribers.
A variety of circumstances may necessitate a request to waive these dues. A licensee may act solely as a personal assistant. Other licensees may oversee property management inside a realty office. A broker may fall ill and need to take time off due to their illness, or stop practicing for another reason. These situations are all common waiver requests.
What is Changing?
RMLS™ is required to give written notice to subscribers about rules changes. Beginning Monday, May 13, 2013, the following changes will take place:
- Individuals on waiver may not have their name or contact information included on any promotional material for any active listing on RMLSweb.
- The minimum time period for a waiver request will be six months, with the exception of an illness waiver, which will be three months.
- A $250 fee for violation of the terms and conditions of the waiver will be applied to participants (principal brokers) as well as the licensee on waiver.
- If a licensed personal assistant is found to be in violation, they will be charged back dues for full access, not to exceed one year.
- The “other” category will be removed, and a “Property Management” category will take its place.
Need to know more? Read the redlined waiver document. Click the links to apply for an RMLS™ waiver as a new subscriber, or apply for an RMLS™ waiver as an existing subscriber.
by Heather Andrews | May 10, 2013 | RMLS News
The RMLS™ Board of Directors recently approved a set of changes to the waiver system, recommended by a Waiver Task Force.
What is a Waiver?
When a principal broker joins RMLS™, all office licensees are also expected to become dues-paying subscribers.
A variety of circumstances may necessitate a request to waive these dues. A licensee may act solely as a personal assistant. Other licensees may oversee property management inside a realty office. A broker may fall ill and need to take time off due to their illness, or stop practicing for another reason. These situations are all common waiver requests.
What is Changing?
RMLS™ is required to give written notice to subscribers about rules changes. Beginning Monday, May 13, 2013, the following changes will take place:
- Individuals on waiver may not have their name or contact information included on any promotional material for any active listing on RMLSweb.
- The minimum time period for a waiver request will be six months, with the exception of an illness waiver, which will be three months.
- A $250 fee for violation of the terms and conditions of the waiver will be applied to participants (principal brokers) as well as the licensee on waiver.
- If a licensed personal assistant is found to be in violation, they will be charged back dues for full access, not to exceed one year.
- The “other” category will be removed, and a “Property Management” category will take its place.
Need to know more? Read the redlined waiver document. Click the links to apply for an RMLS™ waiver as a new subscriber, or apply for an RMLS™ waiver as an existing subscriber.