How Should Agents Use the Private Remarks?

What Information Do You Want To See There?

We often get requests to post messages on RMLSweb suggesting that agents use the Private Remarks in a certain way. For example, I received these two requests this week:

  1. Please ask agents to include when there is no water or power in the Private Remarks.
  2. Please remind agents that adding “No showings till MM/DD” in the remarks field is a rules violation.

As a general rule of thumb, we recommend that the Public Remarks be used for information about the property and the Private Remarks be reserved for information pertinent to other agents. But, apart from the following two sections of RMLS™ Rules that mention the Private Remarks directly, we don’t have any official guidelines for how to use these fields in the listing input forms:

  • 3.12: … “A listing which excludes individually named prospective Purchasers, as may be agreed to by the Seller and Listing Broker, shall clearly indicate such exemption in the Agent/Private Remarks when loaded into the RMLS™ System by the Listing Broker or (in the case of RMLS™ load) on the Listing Data Input Form. Commercial Lease listings do not have the List Type field.”
  • 3.25: … “How the reduction is allocated in a Short Sale is at the listing broker’s sole discretion, as long as the method (not the amount) of such allocation is set forth in the Listing’s private remarks, or the cooperating broker, in his discretion, has agreed to the allocation in writing after the offer has been presented. This section does not apply to the Commercial Lease category.”

So, what do you think? What are some examples of your best practices regarding Private Remarks? What would you like to see from other agents? Let them know by commenting below.