Ever had clients confused by the abbreviations on a Client Full report, or wish that you could assign a new listing to a lockbox within RMLSweb? RMLS™ is pleased to report upcoming improvements to RMLSweb designed to make things easier for our subscribers.
SentriLock Integration
Beginning November 20th, subscribers will be able to perform basic SentriLock functions on the site such as assigning/unassigning a lockbox to a listing and viewing lockbox access information.
Access this new feature in Listing Load using the SentriLock button below the RMLSweb navigation menu (above).
In “My Lockboxes” (above), a list of your lockboxes will appear along with the ML# and the address they’re currently assigned to. Click the X to unassign the listing, but be aware that showing surveys will be cleared out once the lockbox has been unassigned.
To assign a lockbox to a listing, click on the “My Unassigned Listings” tab. Active listings will be displayed, and subscribers can click the link to assign a lockbox to a particular listing.
If you’d rather have a look at the history of lockbox accesses, click the lockbox serial number in the “My Lockboxes” tab (above).
RMLSweb communicates lockbox changes back to SentriLock almost instantly, meaning that it’s even more important for subscribers to keep their SentriCard® updated by using their RAD.
Report Improvements
When the SentriLock integration is released, subscribers may also notice a few improvements to reports on RMLSweb. Print buttons will now be available on all tabs in detail view.
We’re also adding two new unabbreviated reports to the list of available reports: Agent Unabbreviated and Client Unabbreviated. These reports are self-explanatory: no abbreviations to look up or need to cross-reference the RMLSweb Listing Abbreviations document! Keep in mind these unabbreviated reports will require more room and pages to print out—we’ll hope you’ll keep the environment in mind. An Agent Unabbreviated tab will also be available for easy onscreen viewing.
RMLS™ hopes this latest batch of improvements to RMLSweb will help subscribers execute their business. As always, feedback about this latest round of improvements is welcome. If you have ideas or suggestions to make RMLSweb even better, contact the RMLS™ Help Desk at (503) 872-8002.
The RMLS™ board voted to adjust the RMLS™ default SentriLock hours earlier this year based on feedback received from subscribers after the last change. Default lockbox hours are now 8am-10pm Pacific.
Subscribers will need to take action for these default lockbox hours to be in effect. First, update your SentriCard® using the SentriCard® reader (this is not required if you’ve been keeping your card in your RAD). Then simply insert the card into each lockbox and wait until the series of beeps is finished.
We know that some of you prefer to set your own lockbox hours based on your clients’ needs or your own preferences. We’ve produced a short video about how to set your own lockbox hours:
(Our trainers say that the later steps in this video, neglecting to use the SentriCard to log in to the SentriLock website after inserting a card into the lockbox, is the most frequent mistake users make in this process.)
RMLS™ has amended its Rules and Regulations to make sure that brokers know how to properly use codes generated using the SentriSmart™ app.
RMLS™ is pleased so many subscribers are discovering the convenience and ease of using the SentriSmart™ app to open SentriLock lockboxes. SentriSmart™ Mobile Access Codes (SMACs) may be generated for brokers who wish to show a listing, but those codes cannot be distributed to any other party by those brokers, such as clients who wish to access a property without their agent present. Providing a code is the same as providing a SentriCard® to enter a property, and is subject to the same rules and sanctions.
Note that SMACs are different from one day codes and contractor codes which are a separate feature of the SentriLock system. One day and contractor codes can only be used by the listing broker who owns the lockbox.
These changes to the RMLS™ Rules and Regulations have been approved by the Board of Directors and take effect Monday, June 30th. If you have any questions about the changes, contact RMLS™.
Did you know that SentriLock offers an app for your smartphone that allows you to access a lockbox without the use of your SentriCard® or RAD? What if we told you that your RAD doesn’t even need to be charged, nor does your SentriCard® need to be updated in order to use it?
This app is called SentriSmart™, and it is available in the Apple app store and on Google Play. You will need iOS 6 or higher on an Apple device or Android 2.2 or higher for use. As part of the RMLS™ contract with SentriLock, SentriSmart™ is available for free for RMLS™ subscribers who have key service.
SentriSmart™ is a mobile application, allowing access to a lockbox key compartment with the use of a mobile access code instead of a SentriCard®. It also provides immediate showing notifications as soon as the showing agent generates a code. SentriSmart™ will still work if your card is expired, and if your RAD doesn’t have a charge. As long as your cell phone has a signal, the SentriSmart™ app can generate a mobile access code so that you can access the key compartment of a SentriLock lockbox.
When using SentriSmart™, please be aware that a showing notification is sent to the listing agent as soon as you generate a code. If you generate a code just to see how it works, please use one of your own lockboxes to avoid falsely generating a showing notice.
Did you know that SentriLock offers an app for your smartphone that allows you to access a lockbox without the use of your SentriCard® or RAD? What if we told you that your RAD doesn’t even need to be charged, nor does your SentriCard® need to be updated in order to use it?
This app is called SentriSmart™, and it is available in the Apple app store and on Google Play. You will need iOS 6 or higher on an Apple device or Android 2.2 or higher for use. As part of the RMLS™ contract with SentriLock, SentriSmart™ is available for free for RMLS™ subscribers who have key service.
SentriSmart™ is a mobile application, allowing access to a lockbox key compartment with the use of a mobile access code instead of a SentriCard®. It also provides immediate showing notifications as soon as the showing agent generates a code. SentriSmart™ will still work if your card is expired, and if your RAD doesn’t have a charge. As long as your cell phone has a signal, the SentriSmart™ app can generate a mobile access code so that you can access the key compartment of a SentriLock lockbox.
When using SentriSmart™, please be aware that a showing notification is sent to the listing agent as soon as you generate a code. If you generate a code just to see how it works, please use one of your own lockboxes to avoid falsely generating a showing notice.
Access this new feature in Listing Load using the SentriLock button below the RMLSweb navigation menu (above).
In “My Lockboxes” (above), a list of your lockboxes will appear along with the ML# and the address they’re currently assigned to. Click the X to unassign the listing, but be aware that showing surveys will be cleared out once the lockbox has been unassigned.
If you’d rather have a look at the history of lockbox accesses, click the lockbox serial number in the “My Lockboxes” tab (above).
RMLS™ has amended its Rules and Regulations to make sure that brokers know how to properly use codes generated using the SentriSmart™ app.
