RMLS Rules Roundup for December 2020

RMLS Rules Roundup for December 2020

Gavel

The RMLS Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If an RMLS Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever an RMLS subscriber contacts us — whether that is via the “Report Issue” button on a listing, through email, or directly by phone.

We track 34 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Eight of these are courtesy notifications, but the other 26 are informal violations of the RMLS Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

A new year has begun and this means new listing numbers and often the ‘refreshing’ of listings in order to get a new listing number. If you represent sellers, please let them know that if they ‘refresh,’ they could receive solicitation phone calls from other REALTORSⓇ aiming to represent their property. Conversely, if you are planning to solicit business from sellers who have had a listing cancel or expire, please double-check that the property has not been relisted before contacting them. Solicitation of a listing that is under contract (i.e., Active (ACT), Bumpable Buyer (BMP), Short Sale Pending (SSP), Pending (PEN), Pending Lease Option (POP), Withdrawn (WTH), or Coming Soon-No Showing (CSN) statuses) can result in a fine of up to $2,500.00.

TIP: Prior to scheduling a showing, it’s important to double-check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any cases in December 2020.

INFORMAL VIOLATIONS

In December 2020, the RMLS Data Accuracy staff reviewed 20,117 listings in addition to the 415 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 896 violation notices and 2,341 courtesy notices were sent out. In addition our team handled 282 phone calls.

CategoryDecember
Missing Tax ID295
Personal Promotion126
Incorrect or Missing Information99
Property Condition66
Missing School57
Incorrect Status46
No Showings41
Incorrect First Photo33
Missing Owner Name27
Duplicate Listing16
Incorrect Property Type15
Duplicate Listing in Different Categories12
Is Property a Condo11
Conditions to Compensation8
Missing Condo Unit Number7
Listing Input in Incorrect MLS area6
Inaccurate Lot Size4
Partial Bathrooms 5+4
City Unknown4
Address Issues2
HUD2
No Photograph Omit Form1

The following are the courtesy notifications sent to RMLS subscribers in December 2020:

CategoryDecember
Listing is Set to Expire1624
Listing Still Pending561
Multiple Owner Names in First Field109
New Listing Input Over 24 Hours32
Listing Status Changed from PEN to SLD > 24 hours11
Listing Status Change > 24 hours3

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions leading to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about RMLS Rules and Regulations or the data accuracy of specific listings, or simply want to chat with us more about the above information.

RMLS Rules Roundup for December 2020

RMLS™ Rules Roundup for November 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If an RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever an RMLS™ subscriber contacts us — whether that is via the “Report Issue” button on a listing, through email, or directly by phone.

We track 34 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Eight of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

One of the top three violations that we see consistently is Personal Promotion in the public remarks, photos, or video tours. The first two are easy to spot and easy to fix. Video tours, on the other hand, can be tricky. Whether you are making the video yourself or not, it is important to ensure that the video tour does not contain your branding. An unbranded version of the video is what you are going to want to link to in your RMLS™ listing.

You also need to make sure that the page where the video is hosted does not have any information that could be considered branding, such as your name, your firm’s name or logo or contact information. If you have any questions prior to adding a video tour to your listing, please reach out to the Data Accuracy team and we will be happy to help.

TIP: Prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any cases in November 2020.

INFORMAL VIOLATIONS

In November 2020, the RMLS™ Data Accuracy staff reviewed 22,671 listings in addition to the 332 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 963 violation notices and 1,681 courtesy notices were sent out. In addition our team handled 384 phone calls.

CategoryNovember
Missing Tax ID274
Personal Promotion93
Incorrect or Missing Information90
Property Condition70
Missing School59
Incorrect Status54
Missing Owner Name44
Duplicate Listing40
Incorrect First Photo33
No Showings31
Incorrect Property Type26
Is Property a Condo21
Duplicate Listing in Different Categories13
Listing Input in Incorrect MLS area12
Conditions to Compensation11
Inaccurate Lot Size11
Partial Bathrooms 5+8
City Unknown5
Address Issues4
HUD3
Missing SQFT by Level1

The following are the courtesy notifications sent to RMLS™ subscribers in November 2020:

CategoryNovember
Listing is Set to Expire828
Listing Still Pending549
Multiple Owner Names in First Field186
Listing Status Changed from PEN to SLD > 24 hours60
New Listing Input Over 24 Hours 57
Listing Status Change > 24 hours1

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions leading to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about RMLS™ Rules and Regulations or the data accuracy of specific listings, or simply want to chat with us more about the above information.

RMLS Rules Roundup for December 2020

RMLS™ Rules Roundup for October 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If an RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever an RMLS™ subscriber contacts us — whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone.

We track 34 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Eight of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

The Data Accuracy Department receives many calls every day from our subscribers asking for rules clarifications. This is great — we enjoy hearing from you and answering your questions. Lately we have been hearing that the information is being gathered so that it can be disseminated to other people in their office. This is perfectly fine but, as an alternative, we do offer training that can come to you, virtually. Our training department can arrange for a group training through a virtual class on a topic that your office might need more in depth instruction on, including RMLS™ Rules and Regulations. This approach can help standardize information and solutions across your organization.

TIP: Prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any cases in October 2020.

INFORMAL VIOLATIONS

In October 2020, the RMLS™ Data Accuracy staff reviewed 30,144 listings in addition to the 446 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 1,282 violation notices and 2,194 courtesy notices were sent out. In addition our team handled 493 phone calls.

CategoryOctober
Missing Tax ID278
Incorrect or Missing Information129
Personal Promotion95
Missing School80
Property Condition56
Missing Owner Name47
Incorrect Status47
No Showings43
Duplicate Listing36
Incorrect Property Type34
Incorrect First Photo31
Is Property a Condo29
Conditions to Compensation15
Duplicate Listing in Different Categories13
Address Issues11
Partial Bathrooms 5+10
Listing Input in Incorrect MLS area8
Inaccurate Lot Size6
HUD6
City Unknown4
Missing Condo Unit Number1
Remarks indicate Short Sale not marked1

The following are the courtesy notifications sent to RMLS™ subscribers in October 2020:

CategorySeptember
Listing is Set to Expire875
Listing Still Pending652
Listing Status Changed from PEN to SLD > 24 hours271
Multiple Owner Names in First Field248
New Listing Input Over 24 Hours 117
Listing Still in On Market Status, Public Records Show Sold31

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions leading to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about RMLS™ Rules and Regulations or the data accuracy of specific listings, or simply want to chat with us more about the above information.

RMLS Rules Roundup for December 2020

RMLS™ Rules Roundup for September 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If an RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever an RMLS™ subscriber contacts us — whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone.

We tracked 34 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Eight of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

It is important to make sure your listing receives timely status change updates. This is vital to providing accurate property content in the MLS for all RMLS™ subscribers. Since July we have seen a rise in the number of listings that remain in Pending (PEN) status for more than 90 days. Between July and August of this year there was nearly a 60% increase in the number of listings remaining in Pending (PEN) status for more than 90 days and between August to September there was an almost 30% increase.

Courtesy email notifications are sent out to Seller’s Agents to remind them to check the status of their listing. If you receive one from us please double check your listing’s status and respond to the email to let us know the correct status so we can update our records.

TIP: Prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed one case in September 2020 that resulted in $1000 in fines.

  • 5.1.l – Unauthorized use of lockbox system: A Buyer’s Agent shared a lockbox code with someone.

INFORMAL VIOLATIONS

In September 2020, the RMLS™ Data Accuracy staff reviewed 30,834 listings in addition to the 461 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 1,160 violation notices and 2,187 courtesy notices were sent out. In addition our team handled 308 phone calls.

Missing Tax ID267
Personal Promotion145
Incorrect or Missing Information142
Property Condition108
Missing School95
No Showings66
Missing Owner Name59
Incorrect Status46
Property Condition66
Duplicate Listing41
Is Property a Condo24
Incorrect Property Type23
Incorrect First Photo17
Conditions to Compensation15
Duplicate Listing in Different Categories15
Listing Input in Incorrect MLS area8
Inaccurate Lot Size8
Missing Condo Unit Number6
Partial Bathrooms 5+5
Address Issues5
City Unknown5
HUD5

The following are the courtesy notifications sent to RMLS™ subscribers in September 2020:

CategorySeptember
Listing is Set to Expire984
Listing Still Pending585
Multiple Owner Names in First Field432
New Listing Input Over 24 Hours 108
Listing Still in On Market Status, Public Records Show Sold22
Listing Status Changed from PEN to SLD > 24 hours11
Listing Status Change over 24 Hours1

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions leading to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about RMLS™ Rules and Regulations or the data accuracy of specific listings, or simply want to chat with us more about the above information.

RMLS Rules Roundup for December 2020

RMLS™ Rules Roundup for August 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

Property Condition (previously known as Year Built Description) saw a spike in violations last month. As a reminder, the Property Condition needs to be changed to “New” on a new construction property before it is updated to sold (SLD) status. Making sure that the Property Condition is up to date throughout the construction and selling process will help to ensure that the listing data is accurate. Further, it will make the post close process as smooth as it can be.

TIP: Prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in August 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In August 2020, RMLS™ Data Accuracy staff reviewed 31,594 listings in addition to the 476 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,241 violation notices and 2,196 courtesy notices were sent out. In addition our team handled 419 phone calls.

CategoryAugust
Missing Tax ID390
Incorrect or Missing Information159
Personal Promotion131
Missing School77
Missing Owner Name71
No Showings70
Property Condition66
Duplicate Listing44
Incorrect Status44
Incorrect First Photo44
Conditions to Compensation26
Is Property a Condo26
Incorrect Property Type24
Listing Input in Incorrect MLS area15
Duplicate Listing in Different Categories14
Inaccurate Lot Size12
Partial Bathrooms 5+9
Address Issues6
City Unknown5
Missing Condo Unit Number3
HUD3
Remarks Incorrectly Indicate Short Sale1
Missing SQFT by Level1

The following are the courtesy notifications sent to RMLS™ subscribers in August 2020:

CategoryAugust
Listing is Set to Expire983
Multiple Owner Names in First Field585
Listing Still Pending 496
New Listing Input Over 24 Hours 127
Listing Status Change over 24 Hours5

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

RMLS Rules Roundup for December 2020

RMLS™ Rules Roundup for July 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

We have been looking at ways to help improve the database of listings and one thing that we noticed is that there are quite a few listings that were not updated from pending (PEN) status to sold (SLD) status within the required time frame. As a reminder, all status changes must be made within 24 hours, excepting weekends and postal holidays, of the actual change in status. We are working on a mechanism to send out courtesy reminders to people who have gone beyond this time frame.

This month we want to continue to remind everyone that prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in July 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In July 2020, RMLS™ Data Accuracy staff reviewed 34,253 listings in addition to the 493 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,375 violation notices and 1,940 courtesy notices were sent out. In addition our team handled 457 phone calls.

CategoryJuly
Missing Tax ID474
Incorrect or Missing Information157
Personal Promotion116
Missing School100
Missing Owner Name82
Duplicate Listing67
No Showings60
Incorrect First Photo50
Incorrect Status44
Conditions to Compensation41
Is Property a Condo39
Incorrect Property Type28
Missing Condo Unit Number24
Listing Input in Incorrect MLS area20
Inaccurate Lot Size18
Partial Bathrooms 5+15
Address Issues14
Duplicate Listing in Different Categories11
Property Condition9
City Unknown4
HUD2

The following are the courtesy notifications sent to RMLS™ subscribers in July 2020:

CategoryJuly
Listing is Set to Expire795
Multiple Owner Names in First Field677
Listing Still Pending 286
New Listing Input Over 24 Hours 129
Listing Status Change over 24 Hours17

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.