RMLS™ Rules Roundup for June 2020

RMLS™ Rules Roundup for June 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In June 2020, our team handled 498 phone calls.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

Photographs are an important aspect of listing content in the MLS. All listings submitted to RMLS™ are required to have one photograph of the exterior building view, or land if a bare land listing. If multiple photos are submitted the first one must always be an exterior building view. In the case of new construction a floor plan or exterior elevation may be submitted until the building is completed at which point a photo of the exterior building view should be submitted.

The one exception is when your seller(s) have requested that no photos be published with their listing. In this case a signed Photograph Omission Form or equivalent document must be submitted to RMLSweb (Back Office -> Submit Excluded Listing -> Select Category=Photo Omission) within 24 hours of publishing the listing.

Photographs may not contain any added text or graphics, or any alterations that misrepresent the property. Any photograph that contains virtual staging must be disclosed using the “Virtually Staged” watermark. Residential new construction listings that use a photograph of a similar home must disclose it on the photograph with the “Sample Image” watermark.

This month we want to continue to remind everyone that prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in June 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In June 2020, RMLS™ Data Accuracy staff reviewed 34,077 listings in addition to the 540 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,367 violation notices and 1,580 courtesy notices were sent out.

CategoryJune
Missing Tax ID499
Personal Promotion225
Incorrect or Missing Information15
Missing Owner Name81
Missing School79
Duplicate Listing62
Incorrect Status48
No Showings43
Incorrect First Photo41
Is Property a Condo29
Incorrect Property Type20
Inaccurate Lot Size16
Partial Bathrooms 5+14
Listing Input in Incorrect MLS area12
Conditions to Compensation11
Address Issues9
Duplicate Listing in Different Categories6
HUD4
Missing Condo Unit Number4
City Unknown3
Property Condition2

The following are the courtesy notifications sent to RMLS™ subscribers in June 2020:

CategoryJune
Multiple Owner Names in First Field633
Listing is Set to Expire520
Listing Still Pending 303
New Listing Input Over 24 Hours 115
Listing Status Change over 24 Hours9

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

RMLS™ Rules Roundup for June 2020

RMLS™ Rules Roundup for May 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In May 2020, our team handled 546 phone calls.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

At the beginning of May, a new rule called Clear Cooperation 8.0 was introduced. This rule simply means that if a listing is to be marketed in any way to the public, it must be input into the MLS within 24 hours, excluding weekends and postal holidays. If your client wishes to hold their listing out of the MLS, then the property is only able to be marketed to your firm.

As a reminder, public marketing includes, but is not limited to, flyers displayed in windows, yard signs, digital marketing on public facing websites, brokerage website displays (including IDX and VOW), digital communications marketing (email blasts), multi-brokerage listing sharing networks, and applications available to the general public.

This month, we also want to continue reminding everyone to please also check the listing for special accommodation requests or notes from the home seller or seller’s agent prior to scheduling a showing.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in May 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In May 2020, RMLS™ Data Accuracy staff reviewed 30,954 listings in addition to the 475 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,290 violation notices and 1,900 courtesy notices were sent out.

CategoryMay
Missing Tax ID476
Personal Promotion223
Incorrect or Missing Information130
Missing Owner Name87
Missing School72
HUD49
Duplicate Listing46
Incorrect Status32
Conditions to Compensation24
No Showings24
Is Property a Condo21
Incorrect Property Type21
Listing Input in Incorrect MLS area13
Partial Bathrooms 5+9
Inaccurate Lot Size8
Duplicate Listing in Different Categories8
Property Condition7
City Unknown5
Missing Condo Unit Number5
Address Issues3
Missing SQFT by Level1
Fannie Mae/Homepath1

The following are the courtesy notifications sent to RMLS™ subscribers in May 2020:

CategoryMay
Listing is Set to Expire915
Multiple Owner Names in First Field491
Listing Still Pending 423
New Listing Input Over 24 Hours 63
Listing Status Change over 24 Hours8

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

RMLS™ Rules Roundup for June 2020

RMLS™ Rules Roundup for April 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In April 2020, our team handled 450 phone calls.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

Please remember to check state and local policies regarding showings, since several new policies, rules and regulations, and business best practices have been rolled out in recent weeks.

Please also check the listing for special accommodation requests or notes from the home seller or seller’s agent prior to scheduling a showing.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in April 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In April 2020, RMLS™ Data Accuracy staff reviewed 26,993 listings in addition to the 347 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,337 violation notices and 1,875 courtesy notices were sent out.

CategoryApril
Missing Tax ID407
Personal Promotion337
Property Condition177
Incorrect or Missing Information102
Missing School57
Duplicate Listing50
Incorrect Property Type37
No Showings21
Missing or Incorrect 1st Photo21
Is Property a Condo14
Address Issues13
Incorrect Status9
Partial Bathrooms 5+8
Conditions to Compensation7
Listing Input in Incorrect MLS area5
Inaccurate Lot Size5
Duplicate Listing in Different Categories4
City Unknown4
HUD3
Missing Condo Unit Number1

The following are the courtesy notifications sent to RMLS™ subscribers in April 2020:

CategoryApril
Listing is Set to Expire943
Multiple Owner Names in First Field469
Listing Still Pending 377
New Listing Input Over 24 Hours 84
Listing Status Change over 24 Hours2

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.