Here we go again! RMLS celebrates another year working hard for thousands of subscribers across Oregon and Southwest Washington by presenting an annual collection of numbers. These numbers show just how much RMLS has supported real estate activity over the course of 2020. We hope you enjoyed journeying along with us.
RMLSweb Number of times subscribers logged in to RMLSweb: 1,920,055 Photos uploaded to listings: 1,939,599 Number of new prospect profiles created: 75,157 All residential properties listed for sale: 71,940 All residential properties sold: 61,350 Median sold price of homes listed: $397,000 Total dollar volume of homes sold: $27,089,173,000 Reports viewed: 11,929,621
RMLS Subscribers RMLS subscribers as of December 2020: 14,894 New RMLS subscribers (compared to December 2019): +370 Increase in subscribers, above: +2.5% Subscribers who attended training: 9,326 via 892 individual classes Number of calls to the RMLS Help Desk: 19,846 calls
Number of Bug Reports: 8,821 Number of Help Desk chats: 5642 Number of incidents reported using the “Report Issue” button: 5387 CE hours distributed by RMLS™ at no cost to subscribers: 664
RMLS regularly compiles plenty of other numbers as well! In addition to publishing Market Action each month, we have statistical summaries available on RMLSweb with information dating back several years.
We love numbers here at RMLS, and hope you find this data as fun and interesting as we do.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In March 2020 our team handled 326 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
Please remember to check state and local policies regarding showings, since several new policies, rules and regulations, and business best practices have been rolled out in recent weeks.
Please also check the listing for special accommodation requests or notes from the home seller or seller’s agent prior to scheduling a showing.
The committee reviewed 1 case in March 2020 that resulted in $100.00 in fines.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
INFORMAL VIOLATIONS
In March 2020, RMLS™ Data Accuracy staff reviewed 34,158 listings in addition to the 483 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,041 violation notices and 1,601 courtesy notices were sent out.
Category
March
Missing Tax ID
394
Personal Promotion
320
Incorrect or Missing Information
126
Missing School
61
Missing Owner Name
60
No Showings
59
Incorrect Status
45
Missing or Incorrect 1st Photo
44
Duplicate Listing
34
Address Issues
29
Incorrect Property Type
25
HUD
24
Is Property a Condo
23
Conditions to Compensation
12
Inaccurate Lot Size
12
Listing Input in Incorrect MLS area
11
Partial Bathrooms 5+
9
City Unknown
6
Duplicate Listing in Different Categories
4
Missing Condo Unit Number
4
Address Issues
8
Inaccurate Lot Size
7
HUD
5
Property Condition
2
Following are the courtesy notifications sent to RMLS™ subscribers in March 2020:
Category
March
Multiple Owner Names in First Field
560
Listing is Set to Expire
465
Listing Still Pending
270
New Listing Input Over 24 Hours
72
Listing Status Change over 24 Hours
2
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In February 2020 our team handled 263 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
As the weather gets warmer and business begins to heat up it is a good time to remind everyone that it is not okay to solicit listings that are under contract. Section 5.1.v of the Rules and Regulations states:
For solicitation of a listing under contract (i.e.: Active (ACT), Bumpable Buyer (BMP), Short Sale Pending (SSP), Pending (PEN), PendingLeaseOption (POP), Withdrawn (WTH), or Coming Soon‐No Showing (CSN)), a fine of up to Two Thousand Five Hundred Dollars ($2,500), in an amount to be determined by the RMLS™ Rules and Regulations Committee.
So please, if you see a listing has cancelled or expired recently, check to make sure that it is has not been relisted by the Seller’s Agent. This will save everyone some frustration and allow you to focus on profitable activities.
The committee reviewed 6 cases in February 2020 that resulted in $7,750 in fines.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent entered a listing that was in pending (PEN) status.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent gave a lockbox code to their buyer without being present.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent gave a lockbox code to their buyer without being present.
5.1.s – Marketing of a Listing Prior to RMLS™Publication: A Seller’s Agent was found to be marketing a listing prior to publishing it as active (ACT) in the MLS.
INFORMAL VIOLATIONS
In February 2020, RMLS™ Data Accuracy staff reviewed 20,938 listings in addition to the 426 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,041 violation notices and 1,601 courtesy notices were sent out.
Category
February
Missing Tax ID
383
Incorrect or Missing Information
113
Personal Promotion
109
Missing Owner Name
86
Missing School
73
Duplicate Listing
55
Incorrect Status
44
No Showings
38
Missing or Incorrect 1st Photo
27
Incorrect Property Type
24
Is Property a Condo
21
Duplicate Listing in Different Categories
13
Conditions to Compensation
12
Missing Condo Unit Number
10
Address Issues
8
Inaccurate Lot Size
7
HUD
5
Year Built Description
4
Listing Input in Incorrect MLS area
4
City Unknown
3
Partial Bathrooms 5+
1
Is Listing a Short Sale
1
Following are the courtesy notifications sent to RMLS™ subscribers in February 2020:
Category
February
Listing is Set to Expire
760
Multiple Owner Names in First Field
387
Listing Still Pending
308
New Listing Input Over 24 Hours
146
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In December 2019 our team handled 195 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
As winter moves into spring and the volume of new listings starts to increase remember that personal promotion on video and virtual tours are a violation of the RMLS™ Rules and Regulations. Any video or virtual tour that is linked on your listing must be devoid of any identifying personal and brokerage information. This means that the tour(s) themselves cannot have any identifying personal promotion information. If you have a video or virtual tour that is branded with personal promotion, you can post it on your own personal website.
The committee reviewed three formal violations in December for a total of $1,750.00 in fines.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent gave a lockbox access code to their buyer.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
INFORMAL VIOLATIONS
In December 2019, RMLS™ Data Accuracy staff reviewed 24,823 listings in addition to the 384 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 810 violation notices and 1,459 courtesy notices were sent out.
Category
December
Missing Tax ID
316
Personal Promotion
92
Incorrect or Missing Information
86
Missing Owner Name
46
Missing School
43
No Showings
29
Duplicate Listing
26
Year Built Description
25
Conditions to Compensation
24
Missing or Incorrect 1st Photo
18
Duplicate Listing in Different Categories
13
Is Property a Condo
12
Inaccurate Lot Size
5
City Unknown
5
Partial Bathrooms 5+
3
Missing Condo Unit Number
2
Listing Input in Incorrect MLS area
2
Following are the courtesy notifications sent to RMLS™ subscribers in December 2019:
Category
December
Listing is Set to Expire
695
Listing Still Pending
410
Multiple Owner Names in First Field
240
New Listing Input Over 24 Hours
114
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
Here we go again! RMLS™ celebrates another year working hard for thousands of subscribers across Oregon and Southwest Washington by presenting an annual collection of numbers. These numbers show just how much RMLS™ has supported real estate activity over the course of 2019. We hope you enjoyed journeying along with us.
RMLSweb Number of times subscribers logged in to RMLSweb: 1,723,212 Photos uploaded to listings: 2,033,235 Number of new prospect profiles created: 66,667 All residential properties listed for sale: 77,296 All residential properties sold: 57,475 Median sold price of homes listed: $365,000 Total dollar volume of homes sold: $23,224,875,000 Reports viewed: 8,148,542
RMLS™ Subscribers RMLS™ subscribers as of December 2019: 14,524 New RMLS™ subscribers (compared to December 2018): 35 Increase in subscribers, above: +0.24 Subscribers who attended training: 3,331 Number of calls to the RMLS™ Help Desk: 24,382 Number of Help Desk chats: 5,595 Number of incidents reported using the “Report Issue” button: 5,715 CE hours distributed by RMLS™ at no cost to subscribers: 1,742 Total attendance at RMLS™ training events: 3,652
RMLS™ regularly compiles plenty of other numbers as well! In addition to publishing Market Action each month, we have statistical summaries available on RMLSweb with information dating back several years.
We love numbers here at RMLS™, and hope you find this data as fun and interesting as we do.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In November 2019 our team handled 205 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
This fall we have heard some concerns regarding buyers agents potentially giving out SentriLock codes when they are unable to be present at a showing. As a reminder this is a violation and it is never okay for a buyers agent to give a lockbox code to anyone for any reason. If you are unable to be present with your buyer please arrange for someone else to show the property or reschedule the showing.
The committee did not review any formal violations in November as they did not meet.
INFORMAL VIOLATIONS
In November 2019, RMLS™ Data Accuracy staff reviewed 27,010 listings in addition to the 405 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,029 violation notices and 1,774 courtesy notices were sent out.
Category
November
Missing Tax ID
416
Personal Promotion
127
Incorrect or Missing Information
82
Year Built Description
77
Duplicate Listing
63
Missing School
57
Missing Owner Name
56
No Showings
35
Missing Condo Unit Number
26
Is Property a Condo
19
Missing or Incorrect 1st Photo
17
Listing Input in Incorrect MLS area
15
Conditions to Compensation
12
Duplicate Listing in Different Categories
9
Inaccurate Lot Size
7
HUD
3
City Unknown
2
Duplicate Listing Different Agent
1
Is Listing a Short Sale
1
Following are the courtesy notifications sent to RMLS™ subscribers in November 2019:
Category
November
Listing is Set to Expire
1,066
Listing Still Pending
336
Multiple Owner Names in First Field
282
New Listing Input Over 24 Hours
90
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
