RMLS Rules Roundup for October 2021

by Heath Bennett | Nov 5, 2021 | Uncategorized

The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 34 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy whether those are submitted via the “Report Issue” button on a listing, through email, or by phone. When there are increases in specific violation types, we often place notifications on RMLSweb in order to alert subscribers so that they can avoid violations.

OCTOBER HIGHLIGHTS

There are some elements of a listing, that under the right circumstances and with the proper forms, can be omitted from a listing such as Owner Name Omission, Photograph Omission, Commercial/Industrial Address Omission, and Authorization to Exclude from MLS and Public Marketing. In order to omit one of these elements for a listing it is important to upload the proper form by following the steps below:

Step 1: Open the Back Office menu at the top of RMLSweb.com

Step 2: On the menu that drops down, select Submit Excluded Listing.

Step 3: In the upper right corner select Add a PDF

Step 4: On the page that opens you will see a set of input fields. On the menu that drops down you will see the types of omissions that are possible, select the appropriate one.

Step 5: There are 2 different sets of fields depending on the form selected, three of the forms use the following fields:

The Authorization to Exclude from MLS and Public Marketing from requires additional information:

Step 5: In the upper right corner again, press the Upload PDF button and the form will be sent in to us.

That’s all there is to it. The forms can be found by following the path below and using the search bar to locate the form.

At the top of RMLSweb homepage find the dropdown menu that says Toolkit.

2. On the menu that drops down, select All Documents.

3. Type the name or document number of the document you need.

You can also follow one of the links below.

Document #1261 Owner Name Omission Form

Document #1263 Photograph Omission Form

Document #1262 Commercial/Industrial Address Omission Form

Document #1260 Authorization to Exclude From MLS and Public Marketing Addendum

If you have any questions or need any assistance please reach out to dataaccuracy@rmls.com.        

FORMAL VIOLATIONS

The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any cases in October 2021.

INFORMAL VIOLATIONS & COURTESY NOTICES

In October 2021, the RMLS Data Accuracy staff reviewed 29,131 listings in addition to the 399 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 1,193 violation notices and 1,276 courtesy notices were sent out. In addition, our team handled 359 phone calls.

The following are the courtesy notifications sent to RMLS subscribers in October 2021:

Questions about RMLS Rules and Regulations or the accuracy of specific listings can be directed to the RMLS Data Accuracy department at dataaccuracy@rmls.com or 503.395.1916.

New and Improved Report Issue Functionality

by Heath Bennett | Nov 5, 2021 | Uncategorized

We recently made a change that some of you may have noticed. We have updated the way the Report Issue button works. The reason for this change is that we have recently upgraded our data review and correction processes with a new suite of software called Listing Data Checker. This new software allows us to review listings more efficiently and to notify our subscribers of any corrections that need to be made to keep the data accurate. A part of this new software suite is improved reporting functions for you. The new interface is streamlined and all that is needed is a brief description of the issue that you are alerting us to. That is all. Since the report goes directly into the new software we can match it up to specific issues and send out notices to get the data updated. We are also able to group reports together if we receive multiple notifications for the same listing. This will allow us to track the issues that our subscribers are reporting and make changes to the system as they are needed. Thank you for your patience as we continue to improve the quality of the data you rely on. Remember, all you need to do is give us a brief description of the issue and we will take care of the rest.

New functions coming to the Back Office menu.

by Heath Bennett | Nov 5, 2021 | Uncategorized

Coming soon to RMLSweb will be the ability to see and track the listing reports that you send to us using the “Report Issue” button found on listings within RMLSweb.

We will be adding a new column in the Back Office dropdown at the top of the page.  The new column will be called Listing Issue.  In the new column will be up to 4 new options depending on the access level of your account.  The new buttons will be:

• Reported By Me
  • This will allow you to see the status of issues that you have reported.
• My violations
  • This will allow you to see all of the issues that have been reported on your listings.
  • If you are the Participant broker for your firm this will allow you to see all the issues that have been reported for your firm.
  • Both listing violations and courtesy notices will be shown here.
• My Open Violations
  • This will allow you to see only the issues that are currently unresolved
• My Notifications
  • This will allow you to see and read any of the notifications that were sent to you.
  • This should list only the notifications on one of your own listings regardless of your status in the firm.

Use Twitter For News Updates From RMLS™

by RMLS Communication Department | Nov 5, 2021 | Uncategorized

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