The RMLS Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If an RMLS Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever an RMLS subscriber contacts us — whether that is via the “Report Issue” button on a listing, through email, or directly by phone.
We track 34 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Eight of these are courtesy notifications, but the other 26 are informal violations of the RMLS Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.
HOT TOPICS
Accurate data is very important to us at RMLS – ensuring accuracy is one of our core values. To that end, we use multiple checks and measures to ensure that accuracy. One such tool is the Report Issue button that can be found on every agent report listing in RMLSweb. The Report button enables you to alert our Data Accuracy department if you come across any listing data that may be inaccurate.
Why do we need your help with this? Given such a high volume of listings, It would be impossible for our staff to personally visit every property and verify each piece of data, so we are reliant on you, the RMLS community who are the experts in our local real estate markets, to alert us if you detect an issue. Those notifications allow us to follow up with the Seller’s Agent to get the data verified and corrected if need be.
The process is anonymous, meaning that we will never share the identity of anyone that alerts us to any issue. The verification and correction process can take some time to correct as we require permission from the Seller’s Agent before we can make any changes to a listing, so your patience is appreciated.
Accurate data is a benefit to all of us so please stay vigilant and let us know if you find any potential inaccuracies. If you have a question about your own listing or need us to help with any corrections, please contact our Help Desk.
TIP: Prior to scheduling a showing, it’s important to double-check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!
The committee did not review any cases in January 2021.
INFORMAL VIOLATIONS
In January 2021, the RMLS Data Accuracy staff reviewed 24,663 listings in addition to the 478 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 896 violation notices and 2,341 courtesy notices were sent out. In addition our team handled 303 phone calls.
Category
January
Missing Tax ID
434
Incorrect or Missing Information
128
Personal Promotion
106
Missing Owner Name
74
Property Condition
60
No Showings
52
Missing School
48
Incorrect Status
46
Incorrect First Photo
41
Duplicate Listing
38
Is Property a Condo
31
Incorrect Property Type
27
Address Issues
27
Inaccurate Lot Size
13
Conditions to Compensation
10
Duplicate Listing in Different Categories
8
Listing Input in Incorrect MLS area
8
City Unknown
8
Partial Bathrooms 5+
6
Missing Condo Unit Number
3
Missing SQFT by Level
2
Fannie Mae/Homepath
1
The following are the courtesy notifications sent to RMLS subscribers in January 2021:
Category
January
Listing is Set to Expire
747
Listing Still Pending
545
Multiple Owner Names in First Field
200
New Listing Input Over 24 Hours
45
Listing Status Changed from PEN to SLD > 24 hours
12
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions leading to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about RMLS Rules and Regulations or the data accuracy of specific listings, or simply want to chat with us more about the above information.
Here we go again! RMLS celebrates another year working hard for thousands of subscribers across Oregon and Southwest Washington by presenting an annual collection of numbers. These numbers show just how much RMLS has supported real estate activity over the course of 2020. We hope you enjoyed journeying along with us.
RMLSweb Number of times subscribers logged in to RMLSweb: 1,920,055 Photos uploaded to listings: 1,939,599 Number of new prospect profiles created: 75,157 All residential properties listed for sale: 71,940 All residential properties sold: 61,350 Median sold price of homes listed: $397,000 Total dollar volume of homes sold: $27,089,173,000 Reports viewed: 11,929,621
RMLS Subscribers RMLS subscribers as of December 2020: 14,894 New RMLS subscribers (compared to December 2019): +370 Increase in subscribers, above: +2.5% Subscribers who attended training: 9,326 via 892 individual classes Number of calls to the RMLS Help Desk: 19,846 calls
Number of Bug Reports: 8,821 Number of Help Desk chats: 5642 Number of incidents reported using the “Report Issue” button: 5387 CE hours distributed by RMLS™ at no cost to subscribers: 664
RMLS regularly compiles plenty of other numbers as well! In addition to publishing Market Action each month, we have statistical summaries available on RMLSweb with information dating back several years.
We love numbers here at RMLS, and hope you find this data as fun and interesting as we do.
We’re so excited to announce that the All-New Homesnap Pro is now LIVE for RMLS™ subscribers!
Homesnap has been conducting extensive research for the past three years on what technology real estate agents actually want, and now it’s providing it all in one easy-to-use app that’s deeply integrated with RMLS™.
RMLS™ agents have already had free access to Homesnap Pro as an included MLS benefit, but Homesnap just released the biggest update in its history, making it the only real estate search app you — and your clients — will need.
Remember: You must be
logged into your Homesnap Pro account to access these agent-only features.
With the All-New Homesnap Pro, agents can now:
Find seller leads before the competition
An essential part of being a listing agent is finding
seller leads, and now that’s easier than ever with new property heatmaps and filters
for your priority zips. Use the app’s new Likelihood to List scores to identify
the homes most likely to list in the next 12 months to improve your prospecting
with Homesnap’s predictive algorithms. You also have free access to unlimited
homeowner contact information, so you can instantly reach out to homeowners by
phone or email.
Help buyers find homes that aren’t even on the market yet
With the new Likelihood to List scores, you can
identify properties that match your buyers’ search criteria but aren’t on the
market yet. Pair their existing search filters with homes that are Most Likely
to List soon, and you can expand their home search in a snap. Knowing the
homeowner contact info from Homesnap, you can strike up a conversation with the
homeowner and see if they’d be interested in selling.
Seamlessly collaborate with clients
Make the home buying process a harmonic one. Invite your buyers onto Homesnap so you can exchange in-app messages and get alerts when they favorite properties. Homesnap is like a safe haven for your clients, because they can get the same search experience as other national sites, without seeing any third-party advertising. Instead, they just get a seamless search experience powered directly by RMLS™.
With these advanced filters, agents and their clients will soon be able to search for the ideal home with unmatched precision. Say your client wants a condo with a parking space and an outdoor pool, and is a 15-minute commute from their job. With the All-New Homesnap Pro, you can compound these stipulations into one search to find your client the perfect home.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In January 2020 our team handled 214 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
A new year brings with it a new sequence for MLS numbers. Listings published in 2020 begin with ’20######’, where listings published in 2019 began with ’19######’. While it is not against the RMLS™ rules to refresh a listing, there are a few points to keep in mind. Refreshing a listing should be done at the request of the seller(s). If the seller(s) elects to refresh their listing in the MLS, the old listing should be changed to canceled (CAN) status not withdrawn (WTH). The Data Accuracy Department has received reports where the original listing was changed to withdrawn (WTH) status instead of canceled, and forgotten until the listing expires at some future date. This causes not only confusion for RMLS™ subscribers, it can be confusing to the property owner who may or may not have been the original seller(s) who receive inquiries on the status of their property.
The committee did not review any formal violations in January 2020.
INFORMAL VIOLATIONS
In January 2020, RMLS™ Data Accuracy staff reviewed 22,529 listings in addition to the 493 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,221 violation notices and 1,953 courtesy notices were sent out.
Category
January
Missing Tax ID
471
Incorrect or Missing Information
129
Duplicate Listing
119
Missing Owner Name
94
Personal Promotion
85
Missing School
58
Incorrect Status
50
Year Built Description
46
Is Property a Condo
37
No Showings
22
Missing or Incorrect 1st Photo
18
Duplicate Listing in Different Categories
17
Conditions to Compensation
15
Duplicate Listing in Different Categories
13
Incorrect Property Type
15
Missing Condo Unit Number
8
Inaccurate Lot Size
8
Listing Input in Incorrect MLS area
7
Address Issues
7
Partial Bathrooms 5+
4
HUD
2
City Unknown
1
Is Listing a Short Sale
1
Following are the courtesy notifications sent to RMLS™ subscribers in January 2020:
Category
January
Listing is Set to Expire
1,015
Multiple Owner Names in First Field
405
Listing Still Pending
377
New Listing Input Over 24 Hours
156
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
On February 5, 2020 Remine will release new features that provide relevant solutions to everyday agent needs. Below you’ll find an overview of new features that will be available to subscribers.
Client Facing Updates
Invite
Co-Buyers
Your clients are now able to invite a co-buyer to share in the home buying journey. They can invite multiple co-buyers who then become associated with you, the agent.
Agent
Profile Redesign
The agent profile has a fresh new look and feel. This gives you a more prominent, sophisticated profile page. This feature also includes a static ‘contact me’ card – encouraging prospective clients to contact you instantly. Simply scroll down to view active and recently sold listings. As before, you are still able to make edits to your profile via your settings.
Client Chat
You’re now able to chat with your clients, their co-buyers, and other agents within Remine. This new chat feature has a social media type feel – giving clients the everyday usability they crave while keeping the agent at the center of the home buying experience.
Agent Facing Updates
All Carts
This feature adds a ‘master cart’ function. By selecting ‘All Carts,’ you’re able to view a single list of every property you have within all of your carts. This allows you to sort properties, search for a specific address, manage columns, and perform bulk actions such as sending mailers, printing mailing labels, and exporting all properties into a CSV.
Customize
Print Reports
We know what you put in front of your client is extremely important. As a result, you are now able customize sections in all printable reports – including which AVMs you would like to include in your reports and other sections such as: Public Record, Schools, Demographics, Property History, Valuation, and Associated People.
Public
Record Data ‘One-Pager’
This feature enables you to compose a condensed, one-page version of a property’s public record data, with the option to include valuations.
Deeds &
Plats
You now can
purchase deeds and plats via Remine! This helps you ensure that the ownership
of a property is clear when the deed is considered “clean.” Deeds & plats
can be purchased using credits for $7/deed and $1/plat.
Advanced
Flood Maps
Gone are the days of needing multiple flood tools. You can now toggle on and off the flood boundaries to get a better representation of where the property structure lies on the flood map. *This feature is available exclusively on Remine Pro.
For the week of December 2-9, 2018, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased in both Oregon and Washington this week.
